Mike Aslan

10 days for a door latch and no loaners. Very poor customer service. Zero response to emails we sent. Very poor customer service. Zero response to emails we sent. More

by tblueterr Verified Customer Verified Customer

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All of the associates were very friendly and accommodating. I brought my Hyundai in for a recall. The waiting area was comfortable. The wait was shorter than anticipated, which was nice. Looking accommodating. I brought my Hyundai in for a recall. The waiting area was comfortable. The wait was shorter than anticipated, which was nice. Looking forward to possibly doing business with them in the future. More

by NO1ALEXIS Verified Customer Verified Customer

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10 days to get a door latch fix, no loaners on a lease. Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger. No one answers the phones in service, left message no call back. More

by tblueterr Verified Customer Verified Customer

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I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. his team provide. They are always friendly and helpful. More

by Rada Verified Customer Verified Customer

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The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph well enough to send to corporate so they would not replace them. I discussed with him that I expect more from a luxury car dealership and he said maybe I should have bought a real luxury car from Germany… More

by CJ Barrick Verified Customer Verified Customer

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Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your car” and that instead of $44.99 it would be $89.95. When I balked at this he immediately cut the price to $59.95 which I agreed to. I cannot imagine sending my wife or daughter here for service to let them be taken advantage of by an unscrupulous employee. I will not be returning to Crestmont Hyundai for service. More

by christopher.oconnell1 Verified Customer Verified Customer

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I was well informed about the service needed& performed. Very pleased with how it was handled with ease. Very pleased with how it was handled with ease. More

by Daisy625 Verified Customer Verified Customer

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Compared to my experience with a different dealership, this was experience was friendly, quick and professional. I will be back! this was experience was friendly, quick and professional. I will be back! More

by gv Verified Customer Verified Customer

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Every time visit l am always happy for service person kindly easy explanation and on time I don’t have to wait for over kindly easy explanation and on time I don’t have to wait for over More

by chinlee1947 Verified Customer Verified Customer

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My 16,000 miles maintenance was done quickly and Service Advisor was very nice friendly. Advisor was very nice friendly. More

by Paul D. Verified Customer Verified Customer

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