Mike Alder
Mike Alder at Bill Jacobs BMW
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Mike Alder

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
67 Reviews
5.0

67 Reviews

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67 Reviews of Mike Alder

November 12, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I've had in my life. The facility is beautiful. The staff is fantastic. From the moment you walk in the door you're greeted, and if you have an appointment, you're More

by Mike Fatigati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Nov 14, 2024

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

Dealership Rating
Employee Rating

I have purchased multiple BMWs from Bill Jacobs BMW. The customer experience is unmatched--no hassles/no pressure. Mike Alder and Bill Earnest are the best in the business! More

by keithjwenk
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Dealership Rating
Employee Rating

I worked with Preston O’Sadnick at Bill Jacobs BMW on the purchase of a 2025 M340i xDrive. Preston was always professional, positive, and accommodating as we worked to find the right car for me. I was orig More

by Carl H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI , Preston O'Sadnick

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

September 26, 2024

Dealership Rating
Employee Rating

I knew what I wanted and Jessica was determined to make it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. More

by rkelloggusmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Dealership Rating
Employee Rating

Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Dennis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2024

Dealership Rating
Employee Rating

I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More

by della
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Dealership Rating
Employee Rating

We had a great experience at Bill Jacobs BMW! We did our initial test drive with Giselle, she was so helpful and knowledgeable about all of the features the BMW X3. We then worked with Preston O' More

by KristieH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston O'Sadnick, Giselle Rico

Nov 14, 2024

Bill Jacobs BMW responded

Kristieh, we are so pleased you enjoyed your visit to Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Dealership Rating
Employee Rating

We had a great experience at Bill Jacobs BMW! We did our initial test drive with Giselle, she was so helpful and knowledgeable about all of the features the BMW X3. We then worked with Preston O' More

by KristieH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prestone OSadnick, Giselle Rico

Nov 14, 2024

Bill Jacobs BMW responded

Kristieh, we are so pleased you enjoyed your visit to Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Dealership Rating
Employee Rating

My service advisor Brendan is top tier! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! More

by mistymelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Dealership Rating
Employee Rating

Great dealer and great sales advisor ! Giovanna Montalvo is a true car enthusiast who helped guide me through a great experience. She has exceptional customer service, product knowledge, More

by augustus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIOVONNA MONTALVO

Nov 14, 2024

Bill Jacobs BMW responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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