
Dealership Experience
7 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
Spanish
10 Reviews
Write a Review10 Reviews of Miguel Zavala
March 22, 2025
Placing an order for my 2025 Ford Maverick hybrid went smoothly with the dealership, Miguel in sales and the team did a great job supporting my order and following up with the delivery which was pretty mu smoothly with the dealership, Miguel in sales and the team did a great job supporting my order and following up with the delivery which was pretty much as expected and no surprises. I don't have experience with the service department yet, but at this stage I have no problem to recommend them to potential Ford customers. More
March 07, 2025
Miguel and the team were examplary. There were no hassels. We agreed on a price over the phone and the entire deal went off as planned. Very happy doing business with Miguel and Ford of There were no hassels. We agreed on a price over the phone and the entire deal went off as planned. Very happy doing business with Miguel and Ford of Upland. More
Other Employees Tagged: Kirby Pena
February 15, 2025
We had a great experience with the purchase of our new Expidition at Ford of Upland! Miguel went out of his way to make sure we found the right vehicle for our needs. And when we came across a snafu after Expidition at Ford of Upland! Miguel went out of his way to make sure we found the right vehicle for our needs. And when we came across a snafu after our purchase, Kirby came through for us and made sure we were satisfied and happy with our purchase. We will definitely be return customers based on the customer service we have received! More
Other Employees Tagged: Kirby Pena, Bill Treece
February 15, 2025
Taylor was awesome! Loved the experience I had at Ford! It was an easy process. Still obsessed with my Ford Bronco. Loved the experience I had at Ford! It was an easy process. Still obsessed with my Ford Bronco. More
Other Employees Tagged: Alex Rodriguez, Taylor Alvarez, Victor De La Rosa, John Reynoso , Kevin Paz
January 31, 2025
Miguel was friendly and quickly found the car we were looking for. One test drive later and we were ready to start the process. Went fairly smoothly and we were heading home with our new car. looking for. One test drive later and we were ready to start the process. Went fairly smoothly and we were heading home with our new car. More
Other Employees Tagged: Victor De La Rosa
January 31, 2025
The best experience I have had at a dealership. The entire sales team at Ford of Upland were helpful, respectful and frankly fun to visit with. Taylor Alvarez was by far the most informative sales The entire sales team at Ford of Upland were helpful, respectful and frankly fun to visit with. Taylor Alvarez was by far the most informative sales associate I have encountered. Even though I bought a used truck from a different company he was able to answer all my questions about operations of the truck. This was a no pressure deal. In fact I test drove the truck one week and came back and bought it the next. No harassing phone calls. When I was ready we made the deal and I feel it was a great deal for me. I have no hesitation in recommending Ford of Upland and its employees. Even the warranty representative had my back and offered me a better deal by extending the warranty for two additional years.deal even after the deal was done. To top it off the paperwork and the truck delivered it to my home. Exceptional service from beginning to end. More
Other Employees Tagged: Pete Voth, Alex Rodriguez, Taylor Alvarez, Kirby Pena, Bill Treece, Victor De La Rosa , Kevin Paz
January 21, 2025
they made my experience buying my Ford F150 the best I’ve ever had. I’ve been buying a Ford F150 every four years for 30 years. ever had. I’ve been buying a Ford F150 every four years for 30 years. More
Other Employees Tagged: Pete Voth, Alex Rodriguez, Taylor Alvarez, Kirby Pena, Bill Treece, Victor De La Rosa , Kevin Paz
December 27, 2024
The dealership was nice, clean and very welcoming. I felt no pressure to buy. I made a few trips to multiple dealers and Upland Ford pretty much matched the best offer I got elsewhere. This dealer I felt no pressure to buy. I made a few trips to multiple dealers and Upland Ford pretty much matched the best offer I got elsewhere. This dealer had the color I wanted and is closer to home. I feel Miguel went above and beyond showing me all the bells and whistles. Offered his family discount to purchase a few extras, which I didn't take. Offered himself for any future inquiries, which I might take him up on. More
Other Employees Tagged: Alex Rodriguez, Taylor Alvarez, Kirby Pena, Victor De La Rosa , Kevin Paz
November 20, 2024
Taylor was awesome! No pressure. Very Knowledgeable. Was in and out within two hours of arriving. No pressure. Very Knowledgeable. Was in and out within two hours of arriving. More
Other Employees Tagged: Alex Rodriguez, Taylor Alvarez, Victor De La Rosa , Kevin Paz