Miguel Silva
Miguel Silva at Herb Chambers Ford of Westborough

Miguel Silva

General Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
39 Reviews
5.0

39 Reviews

Write a Review

Industry Experience

22 yrs

39 Reviews of Miguel Silva

November 04, 2024

Dealership Rating
Employee Rating

Paul is the best. I had an excellent experience at the dealership, thanks to Paul Scannell. From the moment I walked in, he was attentive, knowledgeable, and genuinely More

by sjs5190
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell, Renel Plymouth

Nov 05, 2024

Herb Chambers Ford of Westborough responded

Hi SJS! Thank you for sharing your positive experience at Herb Chambers Ford of Westborough! We're delighted to hear that Paul provided attentive and knowledgeable service, making the car-buying process smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

October 01, 2024

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I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee More

by Duckduckgoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Herb Chambers Ford of Westborough responded

We're delighted to hear that Jay and the team at Herb Chambers Ford of Westborough exceeded your expectations! Thank you for being a loyal customer, and we're thrilled to know our service department has consistently provided excellent experiences. Enjoy your new car!

January 31, 2024

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Anthony was very helpful and Miguel was fantastic, knowledgeable and sincerely cared about level of service More

by nazziii
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony

Feb 01, 2024

Herb Chambers Ford of Westborough responded

We're glad to know that Anthony and Miguel provided you with excellent service at Herb Chambers Ford of Westborough. Thanks for the positive feedback!

December 18, 2023

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Marie Hamilton is the best salesperson I have ever dealt with. She makes every purchase a great experience More

by adafab
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marie Hamilton

Dec 18, 2023

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're delighted to know that Marie provided you with such a great experience at Herb Chambers Ford of Westborough. We hope to see you next time! Enjoy your new ride!

November 30, 2023

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I’m Very happy with communication and responsabilidade with the service department. I had to wait for the parts but they call the moment the receipt the part to complete the service. More

by Rafael Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Herb Chambers Ford of Westborough responded

Rafael, we're glad to know our service department at Herb Chambers Ford of Westborough kept you well-informed throughout the process. Thanks for your patience and understanding while waiting for parts!

November 29, 2023

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They are very professional, easy to work with, and pleasant. Would highly recommend to anyone whether it’s buying a car or service. More

by Pcurt13
Service Price Transparency
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Recommend Dealer
Yes
Nov 29, 2023

Herb Chambers Ford of Westborough responded

We appreciate your recommendation and kind feedback! Thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers Ford of Westborough Team

September 10, 2023

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Employee Rating

The salesman, David, was a gentleman and the GM, Miguel was a good guy. There was a small hassle with the sales manager and a promise that was made, but Miguel stepped in to make it right - he can definit More

by Gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Chapin

Sep 12, 2023

Herb Chambers Ford of Westborough responded

Hi Gerry, Thank you for updating us on the situation. We're glad that Miguel made this right and earned back your confidence in us. We hope you'll reach out if there's anything we can help with in the future, and look forward to providing five-star care next time! - Herb Chambers Ford of Westborough

August 28, 2023

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I had a great experience purchasing a F150 from Herb Chambers Westborough Miguel and Jay were very friendly and professional. I would definitely recommend Herb Chambers to any of my friends. More

by K8andp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Gonzales , Corey Stewart

Aug 30, 2023

Herb Chambers Ford of Westborough responded

We're delighted to know you had a great purchase experience with Miguel and Jay at Herb Chambers Ford of Westborough. We appreciate your recommendation and see you again! Enjoy your new F-150!

May 23, 2023

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Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Gadway, Jay Gonzales , Anthony from service outstanding

May 24, 2023

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

May 17, 2023

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Employee Rating

By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Gadway

May 19, 2023

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

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