Michelle Whidden | Page 5

From start to finish, it was a great experience. Adrian took over for my sales person and man was it a blessing in disguise. Not only was he an EV expert but he made sure to go through all the diffe Adrian took over for my sales person and man was it a blessing in disguise. Not only was he an EV expert but he made sure to go through all the differences between my old EV6 and what the new one had. He really knew his stuff and knew how to make the process smooth while adding his own character and spin. The credit check was a bit slow but I understand that technology can fail so I won’t hold that against anyone. The finance manager sped the process back up and got me through the process smoothly. Big thank you to everyone involved in the process! More

by davidgray18 Verified Customer Verified Customer

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Friendly employees, great service, fast. I didn't remember I have a change oil free and they applied the discount I didn't remember I have a change oil free and they applied the discount More

by quilesbqb Verified Customer Verified Customer

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Very clean. Nice and organized. No pressure feal. Very friendly and understanding of what are needs where Nice and organized. No pressure feal. Very friendly and understanding of what are needs where More

by godscrow222 Verified Customer Verified Customer

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Honestly incredibly dissappinted in my experience, the sales team was awesome, head of finance Tony Shouman has given me nothing but a headache. I have been trying to cancel the extended warranty since th sales team was awesome, head of finance Tony Shouman has given me nothing but a headache. I have been trying to cancel the extended warranty since the day after I purchased to the car, to take 7272$ from my loan, and he sent me a fake submission from August 6th back. Even tho I requested in canceled since July 23rd, day after I purchased the car. Honestly unbelievable More

by grossrjay Verified Customer Verified Customer

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This dealership was great, they were quick and the car itself is incredibly nice. I love it itself is incredibly nice. I love it More

by emilypag0 Verified Customer Verified Customer

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I had a good experience at Kia of Clermont. Started off a little rocky and felt I was being pressured, but ended with a good deal and Angelina was amazing! Started off a little rocky and felt I was being pressured, but ended with a good deal and Angelina was amazing! More

by rogerrickman1 Verified Customer Verified Customer

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The service department at Kia of Clermont is hands down the worst I have ever experienced. They clearly do not care about customer service—money is all that matters to them. Communication is non-existent. the worst I have ever experienced. They clearly do not care about customer service—money is all that matters to them. Communication is non-existent. They initiated text updates, but completely failed to follow through or answer messages. Trying to reach anyone by phone is nearly impossible, as calls go straight to voicemail without a response. Their pricing is completely inflated—nearly double what honest local shops charge: A/C Diagnostic: They charged over $500 just to tell me what was wrong. Most local repair shops charge under $50. A/C Repair: They quoted over $3,700. I am getting the exact same repair done elsewhere for $2,100. To top it off, they tack on a 3% fee just to use a credit card, proving once again that they are looking to squeeze every dime out of their customers. I will spend my money somewhere else, I will never buy a Kia again, and I will strictly advise everyone I know to avoid this dealership and service department entirely. More

by PadreUSAF Verified Customer Verified Customer

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Took over six hours to get an oil change and a recall done. When I checked out, I told the service person that I had a coupon and he was rude to me. He did take the coupon after telling me that it was to done. When I checked out, I told the service person that I had a coupon and he was rude to me. He did take the coupon after telling me that it was too late because I handed it in after the bill was already written up. He told me that he had to redo all the paperwork now, which took him literally seconds in the computer. Then he tried to upsell me on another service.Made me think about going somewhere else next time. The next box is asking me to rate at administration person and I can’t move forward without doing so I don’t even know this person so I’m giving a rating without knowing the person More

by awildolivebranch Verified Customer Verified Customer

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Good service, they were good and thorough on explaining everything and allowing me to not worry about my purchase. everything and allowing me to not worry about my purchase. More

by logandriesenga Verified Customer Verified Customer

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We appreciate the great service we receive at Kia of Clermont. Nic is a very nice service agent and has been very helpful with our service needs for our vehicles. Clermont. Nic is a very nice service agent and has been very helpful with our service needs for our vehicles. More

by Rebeccaburgess Verified Customer Verified Customer

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