Michelle Washington
Michelle Washington at Russ Darrow Mazda of Madison
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Michelle Washington

Branch Finance Manager

Russ Darrow Mazda of Madison

2302 W Beltline Hwy
Madison, WI 53713

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78 Reviews

I grew up in Mazomanie, but I moved to Madison in 2011 which is when I first got into financing. I have a BIG family as I am one of 8. It can be frustrating at times with so many of us, but I wouldn't trade it for all of the world. You can usually find me at the library with my nose stuck in a book. I'm an avid reader and actually prefer that over television! I really enjoy doing what I do because I love to help those that no body else is willing to help. I'm looking forward to getting you financed and into a new car!

Dealership Experience

9 yrs, 7 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

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rated

78 Reviews

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78 Reviews of Michelle Washington

June 14, 2024

Dealership Rating
Employee Rating

Good customer service and straight forward on everything and very detailed communication. Does wonderful work ! More

by Andres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

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Jason got me in super fast and was really nice and professional. I definitely recommend going to Jason if you are thinking about getting a new car. More

by daynajjbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Powers, Christopher Eckes

May 01, 2019

Dealership Rating
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Awesome Service THE GUYS IN THE SERVICE DEPARTMENT ARE AWESOME. SAMSON IS A WONDERFUL SERVICE MANAGER AND HE MAKES SURE HIS TEAM DOES THEIR JOB ADEQUATELY. YOU ROCK J More

by Mz Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rundle , SAMSON SERVICE MANAGER

May 02, 2019

Russ Darrow Mazda of Madison responded

Hi Mz Tay, thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more excellent customer service in the future.

April 05, 2019

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Happy customer I have only positive feedback to share. The dealership is great...my car is great, and the mechanic is the best. I would say, though to be careful wit More

by Tracy's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2019

Russ Darrow Mazda of Madison responded

Hi there, thank you for taking the care to complete this review. Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make JD Byrider the best it can be.

March 14, 2019

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help got approved as well as excellence mechanics. I got approved through jd byrider, Any time I have ever had any problems that are normal wear and tear of vehicles. They were fast, very knowledgeable More

by Amber with a kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Thompson, all of them are respectable and amazing.

Mar 14, 2019

Russ Darrow Mazda of Madison responded

Hi Amber, thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. We look forward to giving you more great customer service in the future.

February 08, 2019

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Great customer service Rebecca is a great salesperson. This is my third car from them and they treat you like family. The service department is really great also More

by J&k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Thompson

Feb 08, 2019

Russ Darrow Mazda of Madison responded

Thank you for choosing JD Byrider Madison as your dealer of choice. We are honored to have earned your business.

February 06, 2019

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Great vehicle they were able to get me into a safe and reliable vehicle for my family. im looking forward to driving with out worry. my kids love it More

by New Vehicle
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Thompson

Feb 08, 2019

Russ Darrow Mazda of Madison responded

Hi, thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

December 27, 2018

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Friendly, helpful, and informed Darrell was great from the moment he joined me in the light rain....listened to my needs, asked what I was looking for (I had specific criteria), and More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rundle , Darrell Frear

Dec 28, 2018

Russ Darrow Mazda of Madison responded

Hi Sue, we are glad to hear that you had a positive experience with our dealership. Thank you so much for the kind words and we thank you for your business.

December 13, 2018

Dealership Rating

Great car and service I neede a car and someone to help me with my credit. I was able to drive off the lot the same day in a great car. Thank you More

by Show92$kp
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rundle , Rebecca Thompson

Dec 14, 2018

Russ Darrow Mazda of Madison responded

Thank you so much for the great review and kind words!!! We are honored to have earned your business.

November 06, 2018

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Employee Rating

Helped My car was no longer running and I needed to get another but with my credit it was hard to find a lender that would help me. Thank you More

by Fine ford
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Thompson

Nov 06, 2018

Russ Darrow Mazda of Madison responded

Congratulations on your new vehicle! I’m glad our team was able to help you. We are honored to have earned your business.

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