Michelle Redmon

Considerate and courteous Very accommodating and helpful and willing to do whatever it takes to satisfy with great service and willing to do whatever it takes to satisfy with great service More

by RICJ71 Verified Customer Verified Customer

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I brought my 2025 Ford Ranger in to Wayne Ford for a whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warr whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warranty) She was very sympathetic to my situation as it was a brand new truck. She offered me a loaner car while the truck was being fix and told me they would take care of this ASAP. Took about a week and I picked up my truck. Whoever the Technician was that worked on my car did an OUTSTANDING job. The truck came back clean and everything under the hood and truck looked factory fresh. Also my service advisor was great , she patiently answered all my questions. She even called me back with an answer she wasn't sure about. I would definitely recommend Wayne Ford to my friends and family. If I could give them 10 stars I would More

by Johnny M. Verified Customer Verified Customer

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Excellent prompt service They even delivered my truck home They kept me informed, provided updates and were very willing to help me with transportation home They kept me informed, provided updates and were very willing to help me with transportation More

by KPIA54 Verified Customer Verified Customer

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Easy and quick check in, issue took a bit longer than expected but they were able to drop off my vehicle to me that saved me from missing work or having to find someone to drive me over. Love that they n expected but they were able to drop off my vehicle to me that saved me from missing work or having to find someone to drive me over. Love that they now offer that service and will have them pick up and drop off my car to me next time More

by Margec2000 Verified Customer Verified Customer

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Matt was great each time i need service. Great rep. For the service dept. The whole dept, a great help .Thanks to all Great rep. For the service dept. The whole dept, a great help .Thanks to all More

by cafusmc Verified Customer Verified Customer

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People were very friendly and explained the process of a repair so I could understand repair so I could understand More

by LGALATI1 Verified Customer Verified Customer

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Professional and polite associates. The repair work done to my satisfaction. A good experience without any hassle s The repair work done to my satisfaction. A good experience without any hassle s More

by kj1603 Verified Customer Verified Customer

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Prompt response. Great understanding and outstanding communication to keep me updated. Great customer service no doubt. Great understanding and outstanding communication to keep me updated. Great customer service no doubt. More

by Rashed.Gill Verified Customer Verified Customer

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Paperwork came back with a date of 2 years ago, and different info than what was told to me over the phone or my battery., and the sticker put on my windshield for service also has the wrong mileage an different info than what was told to me over the phone or my battery., and the sticker put on my windshield for service also has the wrong mileage and date. When I called for an explanation the man on the phone said the info was correct and just the date was wrong but this is obviously not correct More

by T Verified Customer Verified Customer

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Everything went well my window was fixed and it's working as good as new as good as new More

by kj1603 Verified Customer Verified Customer

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