3 Reviews
Write a Review3 Reviews of Michelle Raygo
March 06, 2024
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty. I would give zero Stars if possible please be aware More
March 06, 2024
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty. More
January 03, 2024
Thank you Shane and Brian for making my buying process smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants!I will definitely work with both them again in the future! I am pleased with my purchase. I am forever grateful ! More
Other Employees Tagged: Leticia Ramirez, Gavin Baker, Kafui Dzubey-Dzide, Brian Huerta , Shane Hauser