Michelle Montalbano

Classic bait and switch. Was promised prices on two new cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magic cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magically thousands higher (and half of what they promised on the trade). The excuse was “my manager who was in yesterday isn’t here today, and the manager today says that these prices are too aggressive and we can’t do them.” Then I called the following day to speak with Charlie the original manager who promised me the prices, and he changed the price and said that he made a mistake. It was no mistake. It was completely intentional and he knew exactly what he was trying to do...and that was to get me to come into the dealership and then change the price on me and rely on the fact that I was tired from shopping around all day and that I would just give in. I’m glad I had the patience not to. The one good thing I can say is that Michelle was very informative and low pressure. Most of the time sales techniques are set by the management team, and not reflective of the sales people. If you must buy from this corrupt dealership, Michelle is the person to work with. More

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Complete satifaction with my New Honda CRV From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would b From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would be great. Joe was extremely knowledgeable on the CRV, answered all my questions and gave great advise in the finance of the vehicle. Charlie Giamanco explained several options and I was satisfied with the lease and I expect to purchase the vehicle after 36 months. More

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Excellent experience except for financial services Patty, my salesperson was helpful, patient and knowledgeable. Victor and all other managers were professional and helpful. I never felt pressured. The Patty, my salesperson was helpful, patient and knowledgeable. Victor and all other managers were professional and helpful. I never felt pressured. The only poor experience was Glen in finances. The apr offered was over 5% with a credit score of 840. I will have to refinance elsewhere. He answered all questions however appeared annoyed and the process was rushed. Forms were not explained as he was asking me to sign. I had to ask. I’m not sure which Eric I worked with. More

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