Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC
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Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of Michelle Lauersdorf

February 01, 2025

Dealership Rating
Employee Rating

Mickey is great to work with! Never a haggle or hard way to go..always completely transparent with the vehicles and a stand up gentleman! I would recommend working with him to any More

by Ashleymkaelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

January 27, 2025

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Worked with Ryan. ...he was great! Answered all my questions and was very patient with me. More

by allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Jan 28, 2025

Courtesy Buick GMC responded

Hi Allison, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 23, 2025

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Great service. Sales professional great to work with. We’re repeat customers & will return again. More

by Bandb.osburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus, Ari LeBlanc

Jan 24, 2025

Courtesy Buick GMC responded

Hi, we really appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

January 23, 2025

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It was great and the staff were very friendly and helpful and answered all necessary questions. More

by Sgvandeveer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Jan 24, 2025

Courtesy Buick GMC responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

January 07, 2025

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Needed to have the deal ready prior to arriving at the dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicl More

by Cammeron Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Kremer

Jan 07, 2025

Courtesy Buick GMC responded

Hi Cammeron, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 410-1659 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 04, 2025

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Employee Rating

We had an exceptional experience at Courtesy Buick GMC! We located our vehicle online, and subsequently, the entire process was remarkably efficient and swift. Ryan, our salesman, demonstrated exceptional More

by rrlittles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson , Brooke Lindsey

Jan 05, 2025

Courtesy Buick GMC responded

Hello, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

December 29, 2024

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Employee Rating

Very Nice Dealership! Staff had excellent knowledge of the vehicles! Easy to deal with and very helpful in finding the right vehicle for my needs! More

by John
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ted Staton

Jan 01, 2025

Courtesy Buick GMC responded

Hi John, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 24, 2024

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Employee Rating

Arthur and the team made car buying enjoyable. I would definitely recommend this dealership to friends More

by hobbs5402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Ted Staton

Dec 25, 2024

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 15, 2024

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Employee Rating

Worked with me without trying to manipulate me. Wonderful customer care. Honest. Didn’t feel prressured. All positives. More

by Ejonesy86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Dec 20, 2024

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 01, 2024

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Employee Rating

Mickey provided the best customer service. Deal was easy from the start! Closing paperwork was was a positive experience. Ari provided the information needed to make the decision to buy! More

by Mjones0402vt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc

Nov 04, 2024

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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