Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC
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Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
86 Reviews
5.0

86 Reviews

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86 Reviews of Michelle Lauersdorf

April 15, 2025

Dealership Rating
Employee Rating

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, More

by Maxine Elliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Jeffrey Hoon , Josh

Apr 16, 2025

Maxine Elliott responded

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued.

April 15, 2025

Dealership Rating
Employee Rating

The process was easy from start to finish. Arash Ghaeli was helpful and found me the car I wanted. We were able to put the deal together over the phone and via text which worked great for me a More

by jodeinpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Apr 18, 2025

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2025

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Employee Rating

I found this Dealership to provide great customer service from start to finish. They follow up and follow through with the process. I am happy with my purchase and will recommend with high praise. I was esp More

by skduch21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Mickey Hendrick , Walt

Apr 14, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 26, 2025

Dealership Rating
Employee Rating

Arash was great. Super helpful and friendly. No pressure.at all. Very responsive to our questions. More

by pmburnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Arash GHAELI

Mar 29, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 15, 2025

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Employee Rating

Ryan Johnson was awesome to work with on our trade and new purchase. Highly recommend! More

by m.wientjes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 11, 2025

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Employee Rating

Great experience start to finish I enjoyed it……. .and will go back for my next car More

by stonemoses
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus, Frank Moody

Mar 14, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 10, 2025

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Employee Rating

We have been purchasing vehicles from GMC courtesy since 2016. Our favorite salesman is Mickey Hendrick who once again sold us our third vehicle. All the staff are excellent well experiencing knowledgeabl More

by Terrainelevation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Mar 14, 2025

Courtesy Buick GMC responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 03, 2025

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Employee Rating

Courtesy dealership gave helpful recommendations, were very personable, and generally had my best interest in thought. More

by Abbydale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Ryan Johnson

Mar 08, 2025

Courtesy Buick GMC responded

Hi Abbydale, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 01, 2025

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Employee Rating

Best dealership! Best sales team! Best GM! We never go anywhere else for our vehicles. More

by Kimmarcam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Dealership Rating
Employee Rating

Painless buying experience great sales person very helpful super fast finance person very nice also More

by jeffwernke.1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Feb 21, 2025

Courtesy Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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