Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC
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Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Michelle Lauersdorf

November 01, 2024

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Employee Rating

Mickey provided the best customer service. Deal was easy from the start! Closing paperwork was was a positive experience. Ari provided the information needed to make the decision to buy! More

by Mjones0402vt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc

Nov 04, 2024

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 22, 2024

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It was a very easy process. All of the employees were very helpful and knowledgeable. More

by Katiecouch18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Ted Staton

Oct 25, 2024

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2024

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Thorough, courteous, knowledgeable, friendly, personable, timely, and on top of his game nice Salesman would definitely work with him again More

by Mark Eichengreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Courtesy Buick GMC responded

Hello Mark, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Oct 14, 2024

Mark Eichengreen responded

Great experience

October 14, 2024

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The dealership is very attentive, efficient and knowledgeable. I actually enjoy going to the dealership to discuss a car purchase/lease. The dealership is always clean and brightly lit. This fits i More

by bthomas842
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer , Chloe in Maintenance

Oct 17, 2024

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 11, 2024

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Jeff was so great to work with! He’s the least pushy car salesman ever and was quite sincere in his desire to make sure I had the right car for me. More

by R.cookpfeiffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon

Oct 13, 2024

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2024

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A great dealership to work with. Without any pressure sales. Ryan Johnson was our salesman that took the time to show us several cars that we were interested in. Great dealership. More

by henryj1278
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Ryan Johnson

Oct 13, 2024

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 07, 2024

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Employee Rating

Arash Ghaeli did an oustanding job in explaining all the features of my truck. I have purchased several vehicles from this dealer in the past and have always been well satisfied. More

by Mustang73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ted Staton, Arash GHAELI

Oct 13, 2024

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 06, 2024

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The sales associate was very professional and met all of our expectations. The GM also got involved with the deal and made it very personal More

by Stoneycline4998
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

Oct 12, 2024

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2024

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Employee Rating

The staff was wonderful. Mickey Hendricks did an Awesome job. Thank you. And the finance manager was awesome as well More

by ornaliaferguson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Oct 12, 2024

Courtesy Buick GMC responded

Hello, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Oct 12, 2024

ornaliaferguson responded

Thank you to your team such an Awesome job. And thank you for taking the time to review my review.

October 02, 2024

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Employee Rating

The folks I have worked with at Courtesy have been amazing; Ryan Johnson, Michele in the finance office and Jack in service. It is people like them that will keep me returning. More

by tatumlouisville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson , Jack in service

Oct 05, 2024

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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