Michelle Fontaine

I had an excellent experience with the Flood Ford team from start to finish with my recent truck purchase. from start to finish with my recent truck purchase. More

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The Team at Flood Ford could not have been more helpful. Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financin Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financing options as well to complete the car buying experience. If you are looking for a new or used Ford, there couldn't be a better car buying experience than the one offered at Flood Ford. More

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Very straightforward. Michelle Fontaine, Chase Sullivan, and John Zito are professional and easy to deal with. Vehicles are displayed and grouped neatly on the lot makin Michelle Fontaine, Chase Sullivan, and John Zito are professional and easy to deal with. Vehicles are displayed and grouped neatly on the lot making them easy to find when your "just looking". More

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Honest salesman. Quick internet sales response over a holiday weekend. Test drove, agreed to price and completed the sale in three days. Quick internet sales response over a holiday weekend. Test drove, agreed to price and completed the sale in three days. More

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Both the internet and sales team are great. Michelle Fontaine and John Derobbio made trading in my 2021 for a new 2024 Edge both fast and simple. Michelle Fontaine and John Derobbio made trading in my 2021 for a new 2024 Edge both fast and simple. More

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We had a wonderful experience at Flood Ford. Michelle Fontaine was very responsive with providing information on the car we were interested in. John Derobbio assisted us through the buying proc Michelle Fontaine was very responsive with providing information on the car we were interested in. John Derobbio assisted us through the buying process. We truly appreciated the way he answered all of our questions without making us feel pressured in anyway. Joe Pezza also made getting through the financing paperwork a breeze. It was the most relaxing car buying experience we've had in a long time. We will definitely be repeat customers in the future! More

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I had an excellent buying experience at Flood Ford. Michelle Fontaine was easy to reach and proactive, helping me schedule my appointment with John Granata. John is a true professional-knowledgeable, c Michelle Fontaine was easy to reach and proactive, helping me schedule my appointment with John Granata. John is a true professional-knowledgeable, courteous, and flexible with my schedule and needs. I felt respected and comfortable throughout my whole buying process, which is something that cannot be said of all dealerships. Overall a great experience and I will greatly enjoy my vehicle! More

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They were very helpful in the process of buying my new Bronco. Very knowledgeable and courteous and listen to what I was saying. They gave me the most money for my Jeep and mustang that i trading in t Bronco. Very knowledgeable and courteous and listen to what I was saying. They gave me the most money for my Jeep and mustang that i trading in together. I will enjoy it for a long time. More

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I reached out to flood for a specific vehicle. They were the only dealership that had the one with the options I wanted in stock within a 2,000 mile radius. Flood ford was over 800 miles round tr They were the only dealership that had the one with the options I wanted in stock within a 2,000 mile radius. Flood ford was over 800 miles round trip to pick it up and I was grateful for all the effort to ensure everything was in order before making the trip down.. Chase Sullivan was fantastic, we were able to work thru all the purchase details remotely and they had the truck ready in a very short timeframe. Michelle was also extremely helpful with the extended warranty and getting the paperwork in order. They were able to secure loan rates lower than any other credit union/bank. Easiest car buying experience ever. I will definitely be back for another vehicle purchase. More

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Great customer service. I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact to verify the truck was still in stock. Michelle Fontaine contacted me within minutes and was very helpful in providing very transparent information to give me a warm fuzzy feeling that the truck as indeed there and that I would be treated well if I made the drive to come view. Two days later I made the trip after Michelle hooked me up with Chase Sullivan. Chase was terrific. We hit it off, I got a great deal and the truck I wanted with zero hassle. John Zito was very helpful with completing the transaction. We laughed and yucked it up like we were old friends, which he is now! I have bought a lot of cars and this experience due to the people and the manner in which I was treated made this one of the best. They valued my time, respected me and made the transaction enjoyable. The drive was well worth it. Thank you Michelle, Chase and John. See you soon. More

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