Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Specialties & Trainings
VEST CERTIFIED
157 Reviews
Write a Review157 Reviews of Michelle Barnett
November 01, 2024
The team was very helpful. The process was easy and I would recommend working with the team at Volkswagen Lakeland. The process was easy and I would recommend working with the team at Volkswagen Lakeland. More
Other Employees Tagged: Larry Riddle
October 29, 2024
Great experience. Everyone was very friendly and patient. Michelle was great and was very helpful not just with the sale but also with walking me through how maintenan Everyone was very friendly and patient. Michelle was great and was very helpful not just with the sale but also with walking me through how maintenance appointments would work in the future too. More
Other Employees Tagged: Larry Riddle
September 24, 2024
Customer service was personalized and comfortable. The product is nice however the specs are not gone over by the sale rep and the vehicle is not either. I purchased a VW Atlas and was handed the keys The product is nice however the specs are not gone over by the sale rep and the vehicle is not either. I purchased a VW Atlas and was handed the keys once the sale was complete, and the reps took off. I did not even know how to turn the head lights on to leave the dealership. I also have rippling in the tint on the windshield that was from the prv owner and was told they could not do anything about it, and I would need to contact a tinting dealership. This rippling of the tint is obstructing my view while driving. More
Other Employees Tagged: Larry Riddle, Matthew Lindberg, Hunter Jackson
September 21, 2024
Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume responsibility to fix defective part. Imposible to break a light by touch when is meant to be touched to turn it on ! I wonder how many others have to pay out of pocket after they are told at time of purchase bumper to bumper cover and is not a real deal!! Last truck I will buy from this place. More
Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Hunter Jackson, Katlyn Oldham, Jarime Jennings, Jessica Corbin
September 18, 2024
The whole experience was amazing. I was treated with courtesy and professionalism. There is no choice better than this dealership. Speedy process. I was treated with courtesy and professionalism. There is no choice better than this dealership. Speedy process. More
Other Employees Tagged: Jeff Arthur, Larry Riddle
September 07, 2024
Their customer service is terrible and the selection of vehicles just as bad. If you have 23 volkswagen taos in stock and 19 of them are bright blue, don't think that's very smart, nor good for business. T vehicles just as bad. If you have 23 volkswagen taos in stock and 19 of them are bright blue, don't think that's very smart, nor good for business. The seller was not pleasant and got very defensive when i told her i could get more for my trade in (which i totally did somewhere else), The manager never bothered to introduce himself and just in general, they acted like they didn't care for my business whatsoever. Hence why i took my business to Brandon Volkswagen!!! that one i recommend!! More
Other Employees Tagged: Katlyn Oldham
August 26, 2024
I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More
Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Matthew Lindberg, Katlyn Oldham
August 03, 2024
Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. wait time, my experience at Lakeland Volkswagen and staff AAA +. More
Other Employees Tagged: Charles Draper, Hiram Mendez Mounier, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Matthew Lindberg, Hunter Jackson, Katlyn Oldham , Ashley
July 06, 2024
Great service and fast process. Good treatment from the vendor and the manager. A + rated Good treatment from the vendor and the manager. A + rated More
Other Employees Tagged: Larry Riddle
June 12, 2024
They are the best and friendly ever visited purchasing your next car go to lakeland volkswagen you will be delighted you purchase. your next car go to lakeland volkswagen you will be delighted you purchase. More
Other Employees Tagged: Hiram Mendez Mounier, Larry Riddle, Hunter Jackson, Nick Maxvill, Jarime Jennings