Michele Columbo

I will not go back. After 2 consecutive leases at Smithtown Kia, I gave Huntington a try. Horrible experience. They reneged on promises, like free oil changes, offered t After 2 consecutive leases at Smithtown Kia, I gave Huntington a try. Horrible experience. They reneged on promises, like free oil changes, offered to get my business moved to them. Then when I went back to ask about an early turn in, I learned that everyone I dealt with either was fired or quit. Now there is a skeleton crew there and you can't speak to anyone if you call, and the owner doesn't seem to care. I will go back to leasing Hondas. After a total of 6 leased Kias in my household, they certainly don't care about me getting #7. Bye Kia. More

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Service Department is awful and rude. No one gets back to you. Parts under warranty take months to get. No one follows up no matter how many times you call. They simply don’t care. Corpor No one gets back to you. Parts under warranty take months to get. No one follows up no matter how many times you call. They simply don’t care. Corporate doesn’t care either. I can’t wait to get rid of this car. I won’t ever buy another one. Big mistake. The only reason I did is bc it’s six cylinder. More

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If wish I could select zero stars. I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of time, I was told that they had not even started the service and that I had to wait for the technician to finish lunch. The service manager was rude and unsympathetic. I will never return to this KIA service center. More

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