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Michele Biros

Overview Reviews (21) Inventory (147)

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Michele Biros

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Michele Biros

Internet Manager

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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4.7

21 Reviews

Overview Reviews (21) Inventory (147)

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English

4.7

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of Michele Biros

August 27, 2024

Dealership Rating

Employee Rating

Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100% Five star is my opinion . Thanks to Andres 100% More

by Dagoberto Maldonado

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Christopher Hudson, Caleb Garcia, Bobby Watts, Tyler Lein, Ricky Vallejos, Fez Fuentes

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Sep 03, 2024 -

Volkswagen of Ocala responded

Thank you so much for your fantastic review! We're thrilled to hear you’re so satisfied with the work. If you need anything else or have more feedback, don’t hesitate to reach out. Thanks again for your support!

July 19, 2024

Dealership Rating

Employee Rating

Great service and communication. Love this dealership. The only thing I would change is I’m asked to buy a new car every time I have service done. Love this dealership. The only thing I would change is I’m asked to buy a new car every time I have service done. More

by adlo186

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Lein

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Jul 22, 2024 -

Volkswagen of Ocala responded

Thank you for your feedback! We're thrilled to hear that you've had great experiences with our service and communication at the dealership. Your satisfaction means a lot to us. Regarding your concern about being asked to buy a new car during service visits, we apologize if this has made your experience less enjoyable. We aim to provide excellent service without any pressure to purchase. Your feedback helps us improve, and we'll take this into consideration to ensure that future visits are more focused on meeting your service needs. If there's anything else you'd like to discuss or if there's a specific way we can enhance your experience further, please don't hesitate to reach out. We appreciate your patronage and look forward to continuing to serve you in the future.

June 05, 2024

Dealership Rating

Employee Rating

Dealership was extremely clean and well maintained. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. More

by Mark

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Christopher Hudson, Caleb Garcia, Bobby Watts, Tyler Lein, Ricky Vallejos, Fez Fuentes

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Jun 11, 2024 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your visit!

April 20, 2024

Dealership Rating

Employee Rating

Great experience and super easy! I found the vehicle I wanted online, went in to test drive it and everything else was super smooth! I was in and out in just a few hours— no waiting I found the vehicle I wanted online, went in to test drive it and everything else was super smooth! I was in and out in just a few hours— no waiting around all day or several days or having to negotiate pricing and interest rates. They made sure they knew my non-negotiables and made it happen. More

by Rachelle Maggard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Hernandez, David Peralta , Dominick Ferrara

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Apr 23, 2024 -

Volkswagen of Ocala responded

We are so glad Carlos could help make your experience enjoyable and smooth. It was a pleasure working with you, we look forward to your next visit!

April 10, 2024

Dealership Rating

Employee Rating

Connor was the man. I appreciate his hard work and enthusiasm throughout the whole process I appreciate his hard work and enthusiasm throughout the whole process More

by connor.eastin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson , Connor Eastin, Dominick Ferrara

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Apr 15, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed working with Connor, thank you so much for the 5 star review!

October 30, 2023

Dealership Rating

Employee Rating

Great salesman,offered to do more for us then any other salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. Th salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. That is why towe come from Perry, fl.to your dealership. More

by pstines1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Shawn Girton, Bobby Watts , Frank Bradley

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Oct 31, 2023 -

Volkswagen of Ocala responded

Thank you so much for you loyalty to our business, we are so glad you enjoy working with our team. Please feel free to contact us with any automotive needs!

September 23, 2023

Dealership Rating

Employee Rating

I am so impressed by Volkswagen of Ocala! I recently found a vehicle I was interested in on their website. However, I live three hours away so I had a several questions before making the driv I recently found a vehicle I was interested in on their website. However, I live three hours away so I had a several questions before making the drive. They were so responsive, answering all of my questions quickly, and even sent me a personal video of the car. I would highly recommend this dealership. Their customer service is second to none! Thank you David, Frank, Michele, Bianca, and the rest of your staff! More

by shuntales

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: David Peralta , Frank Bradley, Bianca Davila

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Oct 09, 2023 -

Volkswagen of Ocala responded

You are welcome! We appreciate you taking the time to leave us this amazing review. Congratulations to you.

August 22, 2023

Dealership Rating

Employee Rating

Honest, trustworthy, rare qualities for car salespeople these days. they made buying a car enjoyable rather than a dread! these days. they made buying a car enjoyable rather than a dread! More

by pump8kin

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Michael "Irish" Bedaw, Joe, last name?

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Sep 01, 2023 -

Volkswagen of Ocala responded

We always want to make it as easy as possible! Thank you for the 5-star review!

August 21, 2023

Dealership Rating

Employee Rating

Purchasing through the Internet was very helpful and streamlined the process Pricing was very fair streamlined the process Pricing was very fair More

by Brianlintonpga

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Girton , Joe Fulner

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Sep 01, 2023 -

Volkswagen of Ocala responded

I am glad we were able to make everything so easy for you. Time is valuable and we want to make the experience fast, friendly, and fun! Congratulations!!!

August 19, 2023

Dealership Rating

Employee Rating

Best service I’ve had in years with any VW dealer that’s saying a lot!!! saying a lot!!! More

by tonyeltugere7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Christopher Hudson, Caleb Garcia, Bobby Watts , Frank Bradley, Daniel "Danny" Gonzalez, Malaun Humbert

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Sep 01, 2023 -

Volkswagen of Ocala responded

We appreciate that! We look forward to seeing you again in the future and thank you for the 5-star review!

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