Michele Alter
Michele Alter at Lexus of Pembroke Pines
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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
380 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 10 mos

Industry Experience

38 yrs, 8 mos

Languages Spoken

English English

4.9

380 Reviews

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380 Reviews of Michele Alter

February 07, 2025

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Michelle is amazing! Professional, competent, always available. Makes the impossible, happen! I feel confident in her care. More

by s.haus54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 07, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Michelle provided such exceptional service at Lexus of Pembroke Pines! It's wonderful knowing you feel confident and well taken care of. Thank you for sharing your experience with us!

February 07, 2025

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I have been a loyal customer of Michele Alter for 15 years, and she has consistently gone above and beyond to provide the best car-buying experience! Her professionalism, honesty, and dedication to cust More

by Maritza Palacio
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Recommend Dealer
Yes
Feb 08, 2025

Lexus of Pembroke Pines responded

Maritza, thank you for your loyalty and kind words about Michele at Lexus of Pembroke Pines! We're delighted to hear she consistently provides an exceptional car-buying experience. We appreciate your recommendation and look forward to serving you in the future!

January 21, 2025

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Michele was very professional, pleasant, courteous knowledgeable. Answered all our questions was really a pleasure to work with. Would definitely recommend. More

by rablieb
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Purchase Time
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Recommend Dealer
Yes
Jan 21, 2025

Lexus of Pembroke Pines responded

Rableib, we're delighted to hear that Michele provided such a professional and pleasant experience at Lexus of Pembroke Pines. Thank you for recommending us!

January 20, 2025

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I live closer to three other Lexus dealers, but I have used Michele Alter at Lexus of Pembroke Pines for my last four vehicles since 2014. Michele responds quickly to inquiries, works hard to locate the More

by craigdprice
Sales Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted that Michele and Gabriel have consistently provided exceptional service, making the drive worthwhile. Enjoy your new NX 350h, and we look forward to serving you again in the future!

January 12, 2025

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The complete buying process was quick and painless. Michelle greeted me then out to the vehicle to have her assist (his name slips my mind) go the GX. Of the many vehicles I’ve bought thought out my li More

by FORRESTRJ
Purchase Time
Recommend Dealer
Yes
Jan 13, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Michelle and her team provided exceptional service during your visit. We look forward to assisting you again when you're ready for a new vehicle!

January 07, 2025

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This dealership is very professional, knowledgeable, friendly, courteous, approachable, clean, and provide good customer services. More

by teuche_lyne
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Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra , Fanny Alfaro

Jan 07, 2025

Lexus of Pembroke Pines responded

Thank you for highlighting the professionalism and friendliness of our team at Lexus of Pembroke Pines! We're delighted to know that you had a positive experience with us.

January 06, 2025

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Received my Nx250 last week and I cannot say enough about the car. Had 2 prior Lexus sUV's many years ago. I am so happy i switched back. This is the 5th Lexus my family has leased from Michele and she alw More

by TRAFFICMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Michele and Isaiah made the process seamless and enjoyable. Enjoy your new Lexus NX 250, and we look forward to assisting you in the future!

January 03, 2025

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Isaiah did the delivery of my car. He was knowledgeable and very helpful and set everything up for me. Quick and easy More

by TRAFFICMOM
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Recommend Dealer
Yes

Other Employees Tagged: Alon Rapoport , Isaiah and Vivian in finance

Jan 03, 2025

Lexus of Pembroke Pines responded

It's fantastic to hear that Isaiah made your car delivery experience quick and easy at Lexus of Pembroke Pines! We're glad he could assist you with everything. Enjoy your new ride!

December 30, 2024

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This is my 5th Lexus and my 3rd one from Lexus in Pp. Michele was not there when I picked up my Lexus. But I was very well taken care of by Isaiah? He was amazing!! My only issue is the process too way t More

by TEAFLOWER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines once again! We're glad Isaiah provided amazing service, but we apologize for the lengthy process. Your feedback is valuable and will help us improve future experiences. Enjoy your new Lexus!

December 27, 2024

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Michele and her assistant Isaiah gave us great service. The negotiation and purchase process was smooth and I think I got a fair value for my trade in. The purchase process went smoothly. This is my fir More

by MATTHEW.MCPHERSON
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 27, 2024

Lexus of Pembroke Pines responded

Matthew, we're delighted to hear that Michele and Isaiah provided you with a smooth experience at Lexus of Pembroke Pines. Thank you for choosing us for your first Lexus purchase! Enjoy the ride!

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