Michele Alter
Michele Alter at Lexus of Pembroke Pines
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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
376 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 9 mos

Industry Experience

38 yrs, 7 mos

Languages Spoken

English English

4.9

376 Reviews

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376 Reviews of Michele Alter

January 07, 2025

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Employee Rating

This dealership is very professional, knowledgeable, friendly, courteous, approachable, clean, and provide good customer services. More

by teuche_lyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra , Fanny Alfaro

Jan 07, 2025

Lexus of Pembroke Pines responded

Thank you for highlighting the professionalism and friendliness of our team at Lexus of Pembroke Pines! We're delighted to know that you had a positive experience with us.

January 06, 2025

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Received my Nx250 last week and I cannot say enough about the car. Had 2 prior Lexus sUV's many years ago. I am so happy i switched back. This is the 5th Lexus my family has leased from Michele and she alw More

by TRAFFICMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Michele and Isaiah made the process seamless and enjoyable. Enjoy your new Lexus NX 250, and we look forward to assisting you in the future!

January 03, 2025

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Isaiah did the delivery of my car. He was knowledgeable and very helpful and set everything up for me. Quick and easy More

by TRAFFICMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alon Rapoport , Isaiah and Vivian in finance

Jan 03, 2025

Lexus of Pembroke Pines responded

It's fantastic to hear that Isaiah made your car delivery experience quick and easy at Lexus of Pembroke Pines! We're glad he could assist you with everything. Enjoy your new ride!

December 30, 2024

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This is my 5th Lexus and my 3rd one from Lexus in Pp. Michele was not there when I picked up my Lexus. But I was very well taken care of by Isaiah? He was amazing!! My only issue is the process too way t More

by TEAFLOWER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines once again! We're glad Isaiah provided amazing service, but we apologize for the lengthy process. Your feedback is valuable and will help us improve future experiences. Enjoy your new Lexus!

December 27, 2024

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Michele and her assistant Isaiah gave us great service. The negotiation and purchase process was smooth and I think I got a fair value for my trade in. The purchase process went smoothly. This is my fir More

by MATTHEW.MCPHERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Lexus of Pembroke Pines responded

Matthew, we're delighted to hear that Michele and Isaiah provided you with a smooth experience at Lexus of Pembroke Pines. Thank you for choosing us for your first Lexus purchase! Enjoy the ride!

December 19, 2024

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The all process was flawless, he was on time, fast and efficient, delivered what he promised, awesome More

by john
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra

Dec 19, 2024

Lexus of Pembroke Pines responded

John, we're delighted to hear that your experience at Lexus of Pembroke Pines was seamless and efficient. Thank you for sharing such positive feedback!

December 16, 2024

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It is always a pleasure to work with Michele and her team. I was turning in my ES 350 and wanted something different. She gave me different options to consider and I settled on a new NX 350. Michele m More

by craigcorak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Lexus of Pembroke Pines responded

Hey Craig - We're delighted to hear that Michele and the team at Lexus of Pembroke Pines made your transition to a new NX 350 seamless. Enjoy your new ride, and thank you for choosing us!

December 13, 2024

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Once again, we have leased our car from Lexus of Pembroke Pines and couldn't be happier. Michele Alter handled everything expertly. The delivery by Isaiah was on time, and he explained all the features of More

by WACNAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines once again! We're delighted to hear that Michele and Isaiah provided expert service and a smooth delivery experience. Enjoy your new car, and we look forward to assisting you in the future!

December 06, 2024

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It was a pleasure dealing with Michele, who was extremely efficient and on the ball. The staff was exceptional when it came to delivery and showed me some features that helped me understand the car's advance More

by lindajgreen29
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Lexus of Pembroke Pines responded

Linda, we're thrilled to hear that Michele and the team at Lexus of Pembroke Pines provided such an exceptional experience. Enjoy the road ahead in your new car!

December 04, 2024

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Michele was the best sales person I have ever had! !! So was her assistant but I forgot his name. He was fantastic!!!! More

by BAXELROD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michele's Assistant was fantastic on teaching me the car's systems!!!

Dec 04, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Michele and her assistant provided you with such a fantastic experience at Lexus of Pembroke Pines! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.

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