Michele Alter
Michele Alter at Lexus of Pembroke Pines
Refer Me

Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
371 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 8 mos

Industry Experience

38 yrs, 6 mos

Languages Spoken

English English

4.9

371 Reviews

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371 Reviews of Michele Alter

December 19, 2024

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Employee Rating

The all process was flawless, he was on time, fast and efficient, delivered what he promised, awesome More

by john
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra

Dec 19, 2024

Lexus of Pembroke Pines responded

John, we're delighted to hear that your experience at Lexus of Pembroke Pines was seamless and efficient. Thank you for sharing such positive feedback!

December 16, 2024

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It is always a pleasure to work with Michele and her team. I was turning in my ES 350 and wanted something different. She gave me different options to consider and I settled on a new NX 350. Michele m More

by craigcorak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Lexus of Pembroke Pines responded

Hey Craig - We're delighted to hear that Michele and the team at Lexus of Pembroke Pines made your transition to a new NX 350 seamless. Enjoy your new ride, and thank you for choosing us!

December 13, 2024

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Once again, we have leased our car from Lexus of Pembroke Pines and couldn't be happier. Michele Alter handled everything expertly. The delivery by Isaiah was on time, and he explained all the features of More

by WACNAC
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Dec 13, 2024

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines once again! We're delighted to hear that Michele and Isaiah provided expert service and a smooth delivery experience. Enjoy your new car, and we look forward to assisting you in the future!

December 06, 2024

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It was a pleasure dealing with Michele, who was extremely efficient and on the ball. The staff was exceptional when it came to delivery and showed me some features that helped me understand the car's advance More

by lindajgreen29
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Recommend Dealer
Yes
Dec 06, 2024

Lexus of Pembroke Pines responded

Linda, we're thrilled to hear that Michele and the team at Lexus of Pembroke Pines provided such an exceptional experience. Enjoy the road ahead in your new car!

December 04, 2024

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Michele was the best sales person I have ever had! !! So was her assistant but I forgot his name. He was fantastic!!!! More

by BAXELROD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michele's Assistant was fantastic on teaching me the car's systems!!!

Dec 04, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Michele and her assistant provided you with such a fantastic experience at Lexus of Pembroke Pines! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.

December 04, 2024

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MICHELE ALTER is the BEST! This is my 5th Lexus I've bought from her. She is always friendly, proficient, and helpful. Her assistant Isaiah was knowledgeable about the 2025 RX More

by TOOTSEE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isiah, Viviene and Insurance guy (forgot his name)

Dec 04, 2024

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Michele and the team at Lexus of Pembroke Pines! We're delighted to hear that everyone, including Isaiah and Viviene, made your car-buying experience smooth. Enjoy your new 2025 Lexus RX!

November 28, 2024

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Employee Rating

Untruthful about ensuring that I received all printed documents sealed with driver, per Vivian promise. No mats were in the car, and the inside floor on driver side and back seat left floor was dirty. V More

by JPBLENE
Sales Price Transparency
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Finance Experience
Recommend Dealer
No

November 27, 2024

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Michelle and her team were wonderful to work with, knowledgeable and trustworthy . She took the mystery out of car buying, thoughtful, straightforward and transparent, not to mention excellent service More

by Singerpsyd
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel

Nov 27, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Michelle and her team provided such a transparent and straightforward experience at Lexus of Pembroke Pines. Thank you for highlighting their excellent service and pricing! Enjoy your new ride!

November 25, 2024

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Michelle is really terrific! She is caring thoughtful and knowledgeable- a real pleasure to work with-I have gotten several cars from her and always have been happy with how she More

by ROBERTASHAPIRO305
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

Lexus of Pembroke Pines responded

Robert, we're delighted to hear that Michelle has consistently provided you with excellent service at Lexus of Pembroke Pines. Thank you for your continued trust and support!

November 23, 2024

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Employee Rating

I have been a customer of Lexus of Pembroke Pines for 23 years. I have been working with Michele Alter for approximately 15 years. She has always known my preferences, colors of vehicles, pricing options a More

by rbergld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Llorens , Vivian Cornejo finance

Nov 25, 2024

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Michele! We're delighted to hear that she's been such a valuable part of your experience at Lexus of Pembroke Pines. Your recommendation means the world to us!

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