124 Reviews
Write a Review124 Reviews of Michele Allen
November 20, 2024
Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! possible and got me out the door in no time! Thanks! More
Other Employees Tagged: Edward Fritts, Walter Schlener, Scott Snyder
October 25, 2024
I’ve been a customer for about 8 years at least. Never had a problem til now. I have contacted them twice never got anything back from them . I brought my car in for service new tires n wheel alignm Never had a problem til now. I have contacted them twice never got anything back from them . I brought my car in for service new tires n wheel alignment . First time it was pulling to the right brought it back and it was worse. I live more then a hour away my husband usually does this but is I’ll now. Not sure it’s because I am a female or what but I’m very uncomfortable about bring it back there More
October 20, 2024
Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More
Other Employees Tagged: Edward Fritts, Walter Schlener, Scott Snyder
October 16, 2024
The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More
Other Employees Tagged: Edward Fritts, Walter Schlener, Scott Snyder
October 12, 2024
Last time it was serviced, my car was ready earlier than I expected. Bought my car from Bill in sales, he’s terrific too. I expected. Bought my car from Bill in sales, he’s terrific too. More
Other Employees Tagged: Bill Bickerstaff, Edward Fritts
October 12, 2024
Why is it taking 2 weeks to get a new horn. This should have been in stock. I don’t feel safe in my car without the horn. Maybe another dealership has one in stock? This should have been in stock. I don’t feel safe in my car without the horn. Maybe another dealership has one in stock? More
October 09, 2024
I was referred to Bill by a friend of the family that had spoken of him very highly. Helped us pick the right car for a good price. spoken of him very highly. Helped us pick the right car for a good price. More
Other Employees Tagged: Chris Sorrentino, Travis Nelson, Bill Bickerstaff, Edward Fritts, lindsey barr
September 28, 2024
Purchased new sorrnto in June Screen was now working Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law Told me to trade car in which was my best option Cost me $6000 more I can’t say that I was helped to the point of satisfaction Got to pay sales taxes again I’m 77 years old and was not happy Lesser car for more money More
Other Employees Tagged: Mike Dalton
September 25, 2024
From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More
Other Employees Tagged: Edward Fritts, Walter Schlener, Scott Snyder