Michal Marzec Mr. Hollywood
Michal Marzec Mr. Hollywood at Jack Phelan Chrysler Dodge Jeep RAM
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Michal Marzec Mr. Hollywood

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Jack Phelan Chrysler Dodge Jeep RAM

5859 S La Grange Rd
Countryside, IL 60525

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42 Reviews

On youtube they call me Mr. Hollywood, in the dealership I am called M3 - there are a few Michael's in the dealership so that's where the nicknames come from. I am a veteran myself so I will go out of my way to help my fellow comrades. I am a techie as well so if you want to get into infotainment systems nitty gritty specs you can call me directly. Ask me about the Phelan Home Direct Program - the new way to buy a car!

Dealership Experience

6 yrs, 1 mo

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Commercial Sales Executive - Top 100 Nationwide

Ram Certified

not yet
rated

42 Reviews

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42 Reviews of Michal Marzec Mr. Hollywood

March 25, 2024

Dealership Rating
Employee Rating

they were absolutely great someone from sales and service got reight back to me per my request. I was not sure if i was gonna get my vehicle fixed or trade it in as it turns out i got it fixed kept it and b More

by paul@g4media.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castellanos, Marti the Manager

January 12, 2022

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Employee Rating

Megan was very helpful and helped me understand the whole process to the best of her ability and made my process the best More

by Michelle Fernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan , Megan Villegas

June 30, 2021

Dealership Rating
Employee Rating

Excellent service, Mike Kania was fantastic, see him for your next car! Seba did all the numbers, everything was perfect! Car was clean and everything I wanted. More

by herodie222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Nowak , Michal Kania

June 26, 2021

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Employee Rating

Thank you so much for making it easy.Nice people to do business with. More

by lcadis2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Svet Valchev, Sebastian Nowak , Jonathan Castellanos, Jorge Soria

June 18, 2021

Dealership Rating
Employee Rating

Tom Phelan is the worst person you can deal with , cheats me out of $400 and my vehicle after 2 months is still not registered in my name, He wont return calls , but that matches his staff His other manager More

by SMARTMENMIKE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Phelan, Sebastian Nowak , Jonathan Castellanos, Jorge Soria

Jun 18, 2021

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Michael, We understand your frustration. Unfortunately the delay in the titling and registration of vehicles in certain states is beyond our control. As mentioned in several conversations, Tom and Jonathan have had with you, we have submitted everything on our end. We have been communicating with you throughout the process and informed you that this is not up to us as this point. Again, we understand your frustration but we are not the cause of it. Sincerely, Management

Jun 18, 2021

SMARTMENMIKE responded

You have not refunded the over charges on sales taxes on the rebate, you have not reimbursed me the fees I had to pay to get the forms. Its been 6 weeks. I don't think your responce are satisfactory. When I was wanting to buy , you guys are calling and on top of things, but once I became a customer you dont seem to care? I cannot get management to even call me back. If you do care overnight me a check today for the 450.00 you owe me back.

May 23, 2021

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Employee Rating

Awesome experience, especially given the tight inventory shortage. Worked with me on the price and got me the vehicle of my dreams. Highly recommend you visit them on your next purchase! More

by Localhrox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Nowak, Israel Flores , James Beaupied, Jonathan Castellanos, Jacob Kogut

March 27, 2021

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Employee Rating

If you want great service, this location serves nothing less than that! Fast service, friendly, helpful and knowledgeable staff. They went above and beyond with helping acquire my Jeep. Definitely won’t h More

by Sipho191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Sebastian Nowak , Sylvia Lasak, Jorge Rios, Jorge Soria

December 25, 2020

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Employee Rating

First vehicle I’ve ever bought brand new n the staff there went above and beyond I drove over 6 hours away to get this More

by Heavy hauler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Svet Valchev, Sebastian Nowak , David Mohler, Jorge Soria

March 12, 2020

Dealership Rating
Employee Rating

Great to work with Alberto and Tommy were great to work with and everything was a smooth process. I would recommend this dealer to friends and family. Thank you! More

by Techie78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan , Alberto Cortes

December 22, 2019

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Employee Rating

Seba Mr Hollywood and Ruben were amazing to work with I highly recommend you work with those three honest upfront pricing and great deal throughout love my new grand Cherokee More

by High Voltage
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Nowak , Jezabel Galvan, Ruben Mendoza, David Mohler

Dec 28, 2019

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan Dodge, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ruben and Michal. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

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