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Michaela Kelly

Overview Reviews (40) Inventory (82)

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Michaela Kelly

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Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.6

40 Reviews

Overview Reviews (40) Inventory (82)

Dealership Experience

1 yr, 9 mos

Languages Spoken

English

4.6

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Michaela Kelly

November 10, 2024

Dealership Rating

Employee Rating

Brandon did a great job . We were very pleased start to finish . He was very helpful We were very pleased start to finish . He was very helpful More

by Smbyoung

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Brockway, Michael Quercia

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November 01, 2024

Dealership Rating

Employee Rating

brando was excellent went out of his way to help me. it was a busy day but it was worth it with esp thanks to the sales mgr it was a busy day but it was worth it with esp thanks to the sales mgr More

by karratj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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October 26, 2024

Dealership Rating

Employee Rating

Andrew was very kind and made sure everything was done right and kept me informed on to what was going on, I was very grateful for his support!! Thank you! right and kept me informed on to what was going on, I was very grateful for his support!! Thank you! More

by dmartin4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, Eric Brockway, Michael Quercia, Geoffrey Jones, Clayton Geaslin, Andrew Trombley, Judy Winters

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Oct 30, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 26, 2024

Dealership Rating

Employee Rating

I’m very pleased at how smooth this deal went through. Sam did a great job I love the car Sam did a great job I love the car More

by earlreed4644

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 30, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 10, 2024

Dealership Rating

Employee Rating

very happy with the service Brandon was very good. i hope the service on the car stays the same i hope the service on the car stays the same More

by ALS5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, Eric Brockway, Michael Quercia, Geoffrey Jones

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Oct 11, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 13, 2024

Dealership Rating

Employee Rating

Sam was awesome! Very personable, fast and easy experience. The car was detailed poorly and there’s an issue with the windshield. Other than that, I am very happy wit Very personable, fast and easy experience. The car was detailed poorly and there’s an issue with the windshield. Other than that, I am very happy with the service here! More

by nzwick12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoffrey Jones , Samuel Hersam

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Sep 20, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

September 07, 2024

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Employee Rating

It was easy to schedule the work, they were ready to take the car in on time and they delivered it back in the time agreed the car in on time and they delivered it back in the time agreed More

by andyko825

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Brockway, Michael Quercia, Mike Memery

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September 01, 2024

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Employee Rating

My RAV4 was taken in on time. The staff was very polite and the car was done in an hour. The staff was very polite and the car was done in an hour. More

by JULISKIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery

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August 17, 2024

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Employee Rating

I have been going to Nye for years! ! I love Toyota!!, and I always will go to Nye ! I love Toyota!!, and I always will go to Nye More

by janet.tag03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, Michael Quercia

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Aug 21, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2024

Dealership Rating

Employee Rating

Basic tune up and part replacement for my cars recall was quick and efficient. Friendly staff. quick and efficient. Friendly staff. More

by timothy.potter0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Brockway, Michael Quercia, Mike Memery

Report | Print

Aug 21, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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