The sales manager is of the most rudest humans I have
ever come across. Rude, disrespectful, arrogant and just nasty. He would agree to something but not write it down so I continued to say, I won’t sign
ever come across. Rude, disrespectful, arrogant and just nasty. He would agree to something but not write it down so I continued to say, I won’t sign unless he writes it down and he became nasty and walked away. The sales man took over. The final reaction was seconds from walking out. I could not see or figure out your payment machine when trying to leave a deposit, the machine times out and he throws his hands up in the air and turns around, mumbling something to whoever would listen and left. I had to ask someone else to set it up and help me. If not for the salesperson and his efforts I would have rated a one star, and that was not even deserving of that.
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by nptbcp
Verified Customer
Verified Customer
Tried getting service, no return call, no appointments,
car broke down finally and roadside assistance helped.
car broke down finally and roadside assistance helped.
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by TINARAYMOND
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Hyundai of Fort Myers responded
Tina, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Everythi.
ng was excellent and sales people were well trained and they did all they could to make sure l was well satisfied thank you so much I will recomme
ng was excellent and sales people were well trained and they did all they could to make sure l was well satisfied thank you so much I will recommend your dealership to all my friends and family
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by edwinrod62
Verified Customer
Verified Customer
Jan 02, 2025 -
Hyundai of Fort Myers responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Jason Curie
General Manager
Hyundai of Fort Myers
Unorganized and staff not very helpful.
Had to deal with too many people to get the deal done.
Had to deal with too many people to get the deal done.
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by rothaug.christina
Verified Customer
Verified Customer
Jan 05, 2025 -
Hyundai of Fort Myers responded
Thank you for bringing this to our attention, Christina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Our experience at Fort Myers Hyundai was outstanding from
start to finish. Simone reached out promptly and scheduled an appointment with Eli, who carefully discussed our options. Jeff Simpson went above and
start to finish. Simone reached out promptly and scheduled an appointment with Eli, who carefully discussed our options. Jeff Simpson went above and beyond to ensure we got the car we wanted at the payment we needed, while thoroughly explaining its safety features and accessories. Michael Swan provided excellent support as we finalized the paperwork. The exceptional customer service convinced us to choose the 2024 Hyundai Tucson without looking elsewhere. The team has even followed up to ensure my satisfaction. I highly recommend Fort Myers Hyundai!
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by micheleleelml
Verified Customer
Verified Customer
Jan 02, 2025 -
Hyundai of Fort Myers responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Jason Curie
General Manager
Hyundai of Fort Myers
Mike Rojas made our experience super easy!
He never pressured us into anything and gave us the time we needed.
He never pressured us into anything and gave us the time we needed.
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by romanwife20
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Rojas
Jan 02, 2025 -
Hyundai of Fort Myers responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Mike and our team here at Hyundai of Fort Myers are glad to have you as a customer.
Jason Curie
General Manager
Hyundai of Fort Myers
William Perez was a delight to work with.
Everything went smoothly and efficiently. He respected out time frame and worked with us 100%
Everything went smoothly and efficiently. He respected out time frame and worked with us 100%
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by bailly59
Verified Customer
Verified Customer
Other Employees Tagged:
William Perez
Dec 31, 2024 -
Hyundai of Fort Myers responded
It's great to hear that William was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers!
Jason Curie
General Manager
Hyundai of Fort Myers
Everyone we met were very friendly and helpful.
We had an outstanding buying experience and will be sure to recommend to others.
We had an outstanding buying experience and will be sure to recommend to others.
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by rondaltonsemail
Verified Customer
Verified Customer
Dec 24, 2024 -
Hyundai of Fort Myers responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers.
Jason Curie
General Manager
Hyundai of Fort Myers
Customer care was amazing.
Helped us through the entire buying process - from William showing us the care to test driving. Then Diego was there to
Go through the step by step
Helped us through the entire buying process - from William showing us the care to test driving. Then Diego was there to
Go through the step by step buying process.
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by kims2
Verified Customer
Verified Customer
Dec 23, 2024 -
Hyundai of Fort Myers responded
Thank you so much for choosing Hyundai of Fort Myers! Please let us know if we can be of any more assistance.
Jason Curie
General Manager
Hyundai of Fort Myers
Never rotate tires and main goal is to sell extras.
Ordered a part a month ago still haven't heard nothing, service advisors don't comprehend.
Ordered a part a month ago still haven't heard nothing, service advisors don't comprehend.
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by GONECOASTAL4EVER
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Hyundai of Fort Myers responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com