Michael Zembruski

This review is only for the service department and my service writer Mr. Felix. Mr. Felix.. Mr. Felix did address my concerns and he has demonstrate total professionalism and empathy towards my problems service writer Mr. Felix. Mr. Felix.. Mr. Felix did address my concerns and he has demonstrate total professionalism and empathy towards my problems with my brand new vehicle. He is an asset to your dealership More

by KPAUL2124 Verified Customer Verified Customer

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I writing to express my and disappointment with my recent purchase of a brand new Ford F-150. The Ford Pass and running board motor have been problematic, and despite some progress, the issues persist recent purchase of a brand new Ford F-150. The Ford Pass and running board motor have been problematic, and despite some progress, the issues persist. The Ford Pass is now working intermittently, and the driver-side running board remains inoperable. The dealership provided a loaner vehicle while investigating the Ford Pass and keyless entry issues. However, they incorrectly utilized my Ford points, exceeding 3,700 points, despite having a credit card on file. I have attempted to contact General Manager Jim Doyle, but my calls have gone unreturned. I find it unacceptable that the dealership has not expedited the running board part. My experience has been disappointing, and I regret purchasing from my hometown dealership, as I believe the issues would have been promptly resolved elsewhere. Nevertheless, Service Advisor Mr. Felix demonstrated helpfulness and empathy. Overall, my experience has been disappointing, and I will not recommend this dealership. More

by KPAUL2124 Verified Customer Verified Customer

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Excellent! Could not have been better. I would recommend to anyone! Everyone was kind and helpful. Could not have been better. I would recommend to anyone! Everyone was kind and helpful. More

by MALMENGOR13 Verified Customer Verified Customer

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I was very disappointed in your establishment and would not recommend it to anyone and would not purchase another vehicle from your establishment again not recommend it to anyone and would not purchase another vehicle from your establishment again More

by MUEICNAN91321 Verified Customer Verified Customer

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My experience with Wayne Akers was wonderful. Second car I bought there. Also my salesman Randy Goldsmith was wonderful also. Thanks again Second car I bought there. Also my salesman Randy Goldsmith was wonderful also. Thanks again More

by EMOO813 Verified Customer Verified Customer

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The deal took forever but everyone did their best job and we love the 2025 Ford. Will continue to recommend Wayne Akers in the future. The Escape runs like a dream when I get ready to trade in my Ford 2020 I we love the 2025 Ford. Will continue to recommend Wayne Akers in the future. The Escape runs like a dream when I get ready to trade in my Ford 2020 I will definitely use Wayne Acres. Thank you More

by TOPSALESGAL Verified Customer Verified Customer

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I had to buy this virtually given the distance. The entire transaction was seamless, the price was made fair, financing was simple, they even delivered the car with a few gifts. Top notch dealershi The entire transaction was seamless, the price was made fair, financing was simple, they even delivered the car with a few gifts. Top notch dealership and the easiest car purchased I've ever experienced. More

by Mel Dingman Verified Customer Verified Customer

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Wonderful experience with Ford! Shultz is the best! I highly recommend going there for work vans! Shultz is the best! I highly recommend going there for work vans! More

by coolairservices1 Verified Customer Verified Customer

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The entire process from start to finish was excellent. I could not ask for any better service. Will definitely bring my business back. Thank you for all you’ve done. I could not ask for any better service. Will definitely bring my business back. Thank you for all you’ve done. More

by USPLUMBINGNC Verified Customer Verified Customer

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