Michael Yousif

Dealing with Johny was excellent . He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great cu He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great customer service and attitude. The dealership is very luck to have him as well as Steve Boston who sold me the vehicle These two individuals are the reason that i will make Sudbury Mercedes my only dealership in the fiture! More

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My experience with Sudbury Mercedes dealership was excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like Jonny Pham who exceeded my expectations in the session I had with him explaining the car, Jonny have a photographic memory and he breezed through the features of the cars. He knows his stuff. He explained to me the advanced features that I wouldn’t have discovered on my own. People like Jonny or Howard Rosenberg in Sales or in management like Mike, Andrew,Chris and Fahad makes my experience with this dealership always exceeds my expectations. I don’t want to forget the finance team who went above and beyond to get me an excellent rate or the nice lady at the reception Who always treated me with a great smile. Thank you and I look forward to healthy years to pick my forth car from them. They got me as a repeat customer, Mercedes keeps blowing every competition away with their innovative reliable cars. More

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I recently had the pleasure of attending a training session with Jonny Pham who went above and beyond to make it an outstanding experience. His dedication and expertise were evident from start to finis session with Jonny Pham who went above and beyond to make it an outstanding experience. His dedication and expertise were evident from start to finish. Not only did he provide valuable insights and hands-on guidance, but he also stayed late to ensure that every question was answered and every concern was addressed. His commitment to training was impressive and made a significant difference in my understanding and confidence in driving the GLC. If you’re looking for top-notch training with a professional who genuinely cares about your growth, Jonny is your go-to person. Highly recommend! Shout out to Nick Scherer for helping with all the logistical new car set-up, and Rufaro Gomwe for helping me land the exact type of SUV I wanted. Also, Michael Y. helped get the deal done. I look forward to driving this vehicle for the next few years.  More

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The whole crew @MB Natick is phenomenal. I don’t usually write reviews but this experience deserved a stellar one. Never felt pressured. Came in knowing what I wanted and walked out with my I don’t usually write reviews but this experience deserved a stellar one. Never felt pressured. Came in knowing what I wanted and walked out with my dream car. Jonny was super knowledgeable and showed me new tech in my car that would have taken me ages to figure on my own. Gabriel was my sales agent and he delivered on his word and accommodated my request to get the car titled/registered in no time. Michael the sales manager and Kolls the finance manager worked closely with me on this as well and made it work. They just gained a new loyal customer. Wishing the whole team a seamless transition to your new state of the art facility in Sudbury!!! More

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Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsive and very courteous—I wish all dealerships were like this but alas on MB can excel. I love my new car and all the features!! Big thank you to the team— Johnny Pharm, Howard, Kolls , Michael Y and Andrew T. I also liked the front desk, they were wonderful. More

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