Michael Yoon
General Manager
Heritage Chrysler Dodge Jeep Ram Owings Mills
11212 Reisterstown Road
Owings Mills, MD 21117
2 Reviews
Write a Review2 Reviews of Michael Yoon
November 09, 2024
We live in New Jersey and purchased a used Nissan Armada online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, th online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, the most pleasant car buying experience we’ve ever had! Both Jalen and Gregg were very responsive to our requests for videos and additional information. They were professional and very pleasant throughout this multi-day buying process. When we encountered a scheduling glitch at the 12th hour to travel down and swap our Explorer trade in for the Armada, Gregg suggested that Jalen had agreed to drive the Armada up to us, pick up the Explorer and return back to the dealership. We had never experienced such a high level of customer satisfaction like this before! Jalen arrived at our house with the Armada and allowed us to physically inspect the vehicle and test drive it before final acceptance of the deal. The car was immaculate, almost brand new! We were thrilled with the entire experience! We absolutely love our new/used Armada, and will never forget our new friends at Heritage! We cannot say enough about both Jalen and Gregg, and highly recommend using this dealership for your next car buying experience! You will not be disappointed! We will certainly use them for our future car buying adventures! More
Other Employees Tagged: Al Riddick, Jalen Bobb, Gregg Smith
November 02, 2024
Dealership was a friendly and hospitable. I really enjoyed the experience and will definitely purchase another vehicle at this location in the upcoming future. I do recommend them with 5 st I really enjoyed the experience and will definitely purchase another vehicle at this location in the upcoming future. I do recommend them with 5 stars. More
Other Employees Tagged: Anthony Hart, Gregg Smith