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Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer | Page 15

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Michael Wemmer

April 29, 2025

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Employee Rating

As far as I'm concerned, Michael is one of your most valuable employees. He is extremely knowledgeable and took his time to explain everything I needed to know in detail and answered all of my questions More

by Kdummert
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 29, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 28, 2025

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It was my first time at Heiser and he took care of me and explained prices etc More

by lyon1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2025

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Employee Rating

I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. More

by MICHELLEBARBA
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 24, 2025

Heiser Toyota responded

Michelle, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Employee Rating

Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. More

by RGRIFFITHS
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 22, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Employee Rating

Great follow up on concerns and prompt service, I also know what to do with any additional concerns More

by melaniebredeson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Heiser Toyota responded

Dear Melanie, Thank you for taking the time to complete a review. We are so glad to hear you had a positive experience at Heiser Toyota. We are deeply appreciative of your business and look forward to your next visit!

April 19, 2025

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I love my Tundra. I have gotten great service through Heiser. Also got great advice from the service department. More

by BBAHR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 19, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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I was helped very good and everyone was so professional, and I want to give a big thank you to Jose or James I think he drove my stick shift card in . And he very nice . More

by cesar.703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor, Tom Lowther , Peter Miszewski, Jose ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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Apr 18, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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Employee Rating

Staff was helpful and communicative. Good explanation of inspection results and subsequent recommendations. Wait time is always a bit long for an oil change but worth the attention to de More

by lisahill28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 18, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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Employee Rating

I drive 25 mins out of my way to go there vs Andrew Toyota which is 3 mins away from my house More

by INFO@RILEYSANDWICH.COM
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Print
Apr 18, 2025

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

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Employee Rating

Mike is an excellent advisor. He is thorough in the details needed for both current and future service on my vehicles. He sets the bar high for advisor rating. More

by hunter42
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Print
Apr 17, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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