Michael Welch | Page 51

I have had the pleasure of purchasing four vehicles from this location. From purchase to service. Amazing Customer service is the reason I go back. this location. From purchase to service. Amazing Customer service is the reason I go back. More

by Tcrew Verified Customer Verified Customer

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Micheal and Mason made our leasing experience extremely easy and enjoyable. Michale has gone above and beyond what he had to, to ensure we were happy with our decision. easy and enjoyable. Michale has gone above and beyond what he had to, to ensure we were happy with our decision. More

by Tarafreeman16 Verified Customer Verified Customer

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2020 Insight #2 We decided to get a different car than our new one. Maybe even change models. But, we saw the car we finally traded for and liked it. It turns out tha We decided to get a different car than our new one. Maybe even change models. But, we saw the car we finally traded for and liked it. It turns out that the only difference was the color. Micheal Welch is a great asset to this dealership. He is very easy to talk with and trust with our purchase(s). All the guys I talked with are likable and friendly. Mason Rigdon is nice and efficient. He can extract money from the buyer almost painlessly. Almost. I do have one negative comment. Driving home in the new car I noticed it handled different to my other Insight. I checked tire pressure and found the LF tire had 42psi, RF 38psi, LR 32psi, RR 48psi. I’m thinking the pre-delivery should have at least made sure the tires were road worthy. I corrected the pressure to the specifications shown in the door placard, Front 35psi, Rear 32psi. More

by Gene P. Verified Customer Verified Customer

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I couldn’t ask for a better deal than what I got for my trade in!! I love my new to me, Infiniti! Michael was so knowledgeable of every car we drove!! I definitely recommend! trade in!! I love my new to me, Infiniti! Michael was so knowledgeable of every car we drove!! I definitely recommend! More

by Heydo99 Verified Customer Verified Customer

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The most pleasant experience! It is so nice to walk in and see the sales consultants dressed so sharp BTW! Your sales consultants know how important first impressions are and of co It is so nice to walk in and see the sales consultants dressed so sharp BTW! Your sales consultants know how important first impressions are and of course, getting a great deal on a car too. A friend of mine bought a car at Shottenkirk too and commented on the nice experience she had buying a car here. They were greeted when they walked in the door. Kudos to Shottenkirk Honda sales team! More

by Gwelch0 Verified Customer Verified Customer

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Professionalim seems to be deteriorating all around the consumer. Dress for success is a dead book. Courtesy and follow-up can be lacking. However, simple chance brought me into the dealership and the consumer. Dress for success is a dead book. Courtesy and follow-up can be lacking. However, simple chance brought me into the dealership and the interaction with my salesman, Michael Welch. It is pleasing that professionalism is alive and well at your dealership. My interactions with Mr. Welch were excellent. He listened to what I wanted to buy and why, did what he said he would do, represent the vehicle well and worked both sides of the transaction to close the deal. Finally, he looked the part; clean cut and well dressed with a coat and tie which was once was the standard in the business world. More

by ugaroks Verified Customer Verified Customer

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A+ Service and Sales Departments Always a pleasure dealing with Shottenkirk, I purchased my 2019 Civic here, and get regular maintenance. Wouldn't go anywhere else! Fast service and g Always a pleasure dealing with Shottenkirk, I purchased my 2019 Civic here, and get regular maintenance. Wouldn't go anywhere else! Fast service and good communication! More

by josh_Zeman Verified Customer Verified Customer

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