I was born and raised in the Windy City (Chicago). Moved to SoCal in 1986 and now a new resident of Arizona. My wife of 26 years and I enjoy playing golf. We have a son, 24 years old, who resides and works in Portland, Oregon. We have two Shitzu’s, Sami and Momo. I’ve been on the aftersales part of the auto industry for going on 37 years. I started with the awesome Volvo brand in 1992, the inception of the 850 model. Been witness to a lot of transition, Volvo is the worlds safest vehicle and continues to be the leader of safety technology.
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Write a Review122 Reviews of Michael Uchida
May 23, 2023
Came in for 40,000 mile service. Tech did not correctly bolt under splash back in place. Got 5 miles down the road and under splash is dragging on road. Brought back and tech secured Tech did not correctly bolt under splash back in place. Got 5 miles down the road and under splash is dragging on road. Brought back and tech secured it with the 3 bolts he did not install before I left. When new under splash arrived, 2 weeks later, install took about 3 hours. After Volvo car wash, I noticed all of my things that were on my floor board was thrown onto my seats. Including my gun. Extremely unprofessional, will go to Scottsdale from now on More
May 20, 2023
I was having oil consumption test done when the 1 quart low warning came. I called when it came on and they gave me an appointment three weeks from the day I called. The mileage was way above the initial w low warning came. I called when it came on and they gave me an appointment three weeks from the day I called. The mileage was way above the initial warning. It was a quart and half low. Now waiting for manufacturer to schedule for repairs. No way could could I have gotten an appointment the next day. The staff is very nice.there is a factory default in 3 years of the model and I have one of those models a 2016 that is using oil of 2 1/2 quarts in two months with no leaks. I know Volvo is a great company and I know they are aware of this defect and will repair it. I really like my Volvo! More
Other Employees Tagged: David Fischer , Rick Kazanjian
May 19, 2023
Yes Michael was extremely helpful evengettingme a loaner for the day, and the service was excellent as usual. The cost was lower than quoted. I will continue to use this dealership for all my cars needs for the day, and the service was excellent as usual. The cost was lower than quoted. I will continue to use this dealership for all my cars needs More

