Michael Townsend
Michael Townsend at Northside Lexus
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Michael Townsend

Service Advisor

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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5.0
10 Reviews

Dealership Experience

1 yr, 11 mos

5.0

10 Reviews

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10 Reviews of Michael Townsend

May 26, 2024

Dealership Rating
Employee Rating

I had an excellent experience working with Victoria in selling my car and getting into a new one. More

by klbeckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos, Clayton Lewis

May 28, 2024

Northside Lexus responded

Thank you for the great review regarding your time with Victoria. We look forward to seeing you again at Northside Lexus! Enjoy your new ride!

May 24, 2024

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Very nice facilities. Great staff. Would recommend to others!! Buy your next vehicle at Northside Lexus! More

by randytrenary
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 26, 2024

Northside Lexus responded

Randy, thanks for the recommendation! We're glad you enjoyed our facilities and staff at Northside Lexus. Enjoy your new vehicle!

May 13, 2024

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Great experience without any pressure. The dealership is very clean and inviting. I will definitely return. More

by mrk3331
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Makrakis, Darrell Kennedy

May 13, 2024

Northside Lexus responded

We're glad to know you had a great experience at Northside Lexus and appreciated our clean, welcoming environment. We look forward to your return!

May 06, 2024

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A great dealership to work with. Excellent customer service, the go above and beyond to make sure you are completely satisfied with your purchase. More

by carollharris
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Makrakis

May 06, 2024

Northside Lexus responded

Caroll, we're delighted to know you had a great experience with our team at Northside Lexus. Ensuring your satisfaction is always our top priority! Thanks for the review.

January 18, 2024

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The staff are attentive, knowledgeable, trustworthy, and professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It More

by K. Cherie Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Northside Lexus responded

Cherie, we're delighted to know you've had such positive experiences with our Service Department at Northside Lexus over the years. Thank you for trusting us with your new car purchase!

January 11, 2024

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We purchased our second Lexus within two weeks of purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has trem More

by vlemoine01
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Breaux

Jan 12, 2024

Northside Lexus responded

It's fantastic to know that John and Mike provided you with such a great experience at Northside Lexus. We appreciate your feedback, and we're looking forward to assisting you with all of your future vehicle needs!

December 31, 2023

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Employee Rating

John is very knowledgeable and very professional. I enjoy working with him. John also is great with communication and timely responses. More

by vlemoine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Granitz, John Breaux

Jan 02, 2024

Northside Lexus responded

We're delighted to know that you had a positive experience with John at Northside Lexus! His knowledge and professionalism are indeed assets. Thanks for your feedback, we appreciate it!

December 31, 2023

Dealership Rating
Employee Rating

I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situat More

by K. Cherie Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Northside Lexus responded

It's wonderful to know that Nathan provided such a positive experience for you at Northside Lexus! We pride ourselves on customer satisfaction and we're glad to see this reflected in your interaction with us. Enjoy your new Lexus GX!

December 30, 2023

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Employee Rating

To tell you the truth. ...........it is why I keep buying one Lexus after another. Love Love the service More

by CONTACT.TERESAHARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Northside Lexus responded

We're so happy to know you've had a great experience with us at Northside Lexus! Your continued support means the world to us. Enjoy your new vehicle and thank you for sharing the love!

May 13, 2023

Dealership Rating
Employee Rating

Always provides excellent customer service Very accommodating to my requests and helpful advice I'm satisfied More

by VICKIBANKS
Recommend Dealer
Yes

Other Employees Tagged: Michael Townsend

May 15, 2023

Northside Lexus responded

We're grateful for your support and appreciate you choosing Northside Lexus. Drive safely, and we hope to see you back again down the road!

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