Michael Tornatore
Michael Tornatore at BMW of Ramsey
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Michael Tornatore

General Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Michael Tornatore

January 17, 2025

Dealership Rating
Employee Rating

I know most people don't go to this dealership to buy a used Toyota, but I hoped I would be treated as well as their other customers. I was actually quite happy with my experience with Herb except for one More

by rachelxweissman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herbert Allen

Jan 20, 2025

BMW of Ramsey responded

Rachel, I'm sorry to hear about the delay with your trade-in check. This isn't the experience we want for our customers and I apologize for any inconvenience caused. Please reach out so we can resolve this issue promptly. Thank you, David Abbe General Sales Manager 844-265-1283

Jan 24, 2025

rachelxweissman responded

Hi, I wanted to update my assessment. I called the dealership and though the information above (David Abbe) was no longer valid, I was contacted by the current manager. He was extremely professional, explained what happened--paperwork lost--and offered to up the amount of my trade-in substantially. I received a check promptly. So, thank you!

December 06, 2023

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Employee Rating

BMW of Ramsey is great, the sales and the service department are very easy to deal with. Ana is amazing she will have you in an out in no time. I highly recommend them if you have a BMW. More

by DARDANSELA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Tim Gallagher, Octavio Escada, James Crowe, Anthony Candela , Ted Contoleon, Juan Ferreiras, Marcelo Garcia, Jorge Pinero

Dec 07, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with Ana and our team at BMW of Ramsey! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your BMW!

December 01, 2023

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BMW of Ramsey went above and beyond my expectations. Mike and Gregg were a pleasure to deal with on not one, but two vehicles. Highly recommended! More

by Alpine White Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Weinglass

Dec 04, 2023

BMW of Ramsey responded

Hello! We're delighted to know that Mike and Gregg exceeded your expectations at BMW of Ramsey! Your recommendation means a lot to us. Enjoy those two new vehicles and come again soon!

October 23, 2023

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Mike and Gregg provided a hassle free and great buying experience on two leased vehicles. More

by Alpine White Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Weinglass

Oct 23, 2023

BMW of Ramsey responded

We are glad to hear that Mike and Gregg helped you have a hassle-free buying experience. If you need anything else, please don't hesitate to reach out.

June 17, 2023

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Employee Rating

It’s fast and simple. No wait and no drama. Even if they are busy, they always find time to call me or text me when they can. More

by Glouvat88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe, Jason Sonion , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras

Jun 19, 2023

BMW of Ramsey responded

Thank you for leaving BMW of Ramsey a review! We always enjoy helping you whenever you need.

May 25, 2023

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Excellent service, very courteous, professional employees and prompt. I highly recommend BMW of Ramsey for all of your needs More

by PRizkalla0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

BMW of Ramsey responded

The BMW of Ramsey team greatly appreciates you taking the time to share this recommendation. Providing excellent, prompt and professional care is just what we strive to do, and we look forward to continuing to do so during your future service appointments. Until then, safe travels.

April 25, 2023

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Amazing customer service like no other dealer. My service advisor Ted got my car in and out right away. He did a great job More

by JOSEPHSTEPANIAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 26, 2023

BMW of Ramsey responded

Hey Joseph, thank you for taking the time to share this kind feedback following your recent service. We are happy to read that our team member, Ted, was able to get you back on the road in a timely manner. When the time comes for your vehicles next service. We hope you will continue to keep BMW of Ramsey in mind.

April 16, 2023

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Employee Rating

Took care of my concerns after the purchase of X 7. James and Benjamin from service department were excellent. I was hoping Alfredo from sales should have did same thing. I want hesitate to go back More

by Sonny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Lisciotto, James Crowe , Robert Redcross, Benjamin

Apr 26, 2023

BMW of Ramsey responded

Congratulations on your new X7, Sonny. Our team is happy to have addressed each of your concerns throughout the process. We look forward to having you back for your next due service.

April 16, 2023

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The best place to service or buy your BMW or perowned vehicle. A staff I found willing to work with you to achieve your final outcome. More

by RREDCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

BMW of Ramsey responded

Thank you for recommending BMW of Ramsey to those looking to purchase a BMW! Working with our customer to find the perfect fit is our pleasure, and we hope to have you back for any future needs.

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