Michael Thorpe | Page 18

Disappointed that they didn’t have parts on hand (had to wait an extra day after dropping it off) even though I told them what the error code was and that the part was under an extended warranty. To make it wait an extra day after dropping it off) even though I told them what the error code was and that the part was under an extended warranty. To make it worse, they emailed me a quote with a parts and labor charge for the warranty item, I had to call and make them search for the warranty coverage. As like most dealers, they also recommend service based on the odometer reading without looking at the vehicle and recommend filers and fluids….stuff I had already recently done, but not at the dealership. Good thing I’m an informed consumer. More

by MTFRANZ1973 Verified Customer Verified Customer

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Courtesy,service awesome! Never had an issue getting an appointment with my work schedule ever. Never had an issue getting an appointment with my work schedule ever. More

by LESLYNMUELLER Verified Customer Verified Customer

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Great group of workers. Not my local shop, but always willing to travel the extra to get great service. Not my local shop, but always willing to travel the extra to get great service. More

by SCDUC Verified Customer Verified Customer

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I love bringing my vehicle there. The guys in service are great! They service all our vehicles. The guys in service are great! They service all our vehicles. More

by AGGIEHANSON Verified Customer Verified Customer

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Michael is very good and follows through! I highly recommend Ewald Chevy in Oconomowoc for service I highly recommend Ewald Chevy in Oconomowoc for service More

by BEN Verified Customer Verified Customer

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Michael went the extra yard with me. He listened to my concerns and followed through. My service time was longer than average but he explained the delay and compensated me for my time. H He listened to my concerns and followed through. My service time was longer than average but he explained the delay and compensated me for my time. He also replaced my fob battery without me even asking. I know I’m in good hands when I work with him. More

by JLSNOPL Verified Customer Verified Customer

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Appointment was easy to make . Car received and serviced in a timely manner. Service writers were friendly and polite. Car received and serviced in a timely manner. Service writers were friendly and polite. More

by DIANNEPAUTZ Verified Customer Verified Customer

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Service was excellent. Michael always takes care of me. Great Great Great Great Great Great Michael always takes care of me. Great Great Great Great Great Great More

by Wgfdjm Verified Customer Verified Customer

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My car has been making the same sound for over a year…under warranty, paid 105 for blower motor, still makes the sound. My car has been in 4xs for this issue! year…under warranty, paid 105 for blower motor, still makes the sound. My car has been in 4xs for this issue! More

by MABEXAMS Verified Customer Verified Customer

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They just know hiw to get xxxx done. I never have a problem and Michael handles everything with ease. I never have a problem and Michael handles everything with ease. More

by JUSTME Verified Customer Verified Customer

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