Michael Thorpe | Page 17

Made appt for recall part install. Drove 90 miles round trip only to be told they do not have the part in. I bought this vehicle Jan of 2024. We were told then it was part of a recall. Drove 90 miles round trip only to be told they do not have the part in. I bought this vehicle Jan of 2024. We were told then it was part of a recall.... almost 2 years later a day off of work and making the trip to be told part not there. The said once in they will come and get it take it back to their dealership and fix and bring back to Deforest BUT....THE AIRBAG RECALL STILL NOT FIXED.....POOR customer service of GM and Ewald. My salesman has since move on and since older vehicle I feel not important enough to get handled. More

by dale_3 Verified Customer Verified Customer

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I got an ok deal on a 25 suburban , I was going to order a 26 but price increase’s made ordering it a bit above my budget a 26 but price increase’s made ordering it a bit above my budget More

by XBLASTERRJ Verified Customer Verified Customer

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Great service, gets the service done in a reasonable amount of time. Very knowledgeable and reliable amount of time. Very knowledgeable and reliable More

by JIMWOLLIN0923 Verified Customer Verified Customer

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Good work very knowledgeable helpful person waiting time was acceptable washed my car. Thank yo was acceptable washed my car. Thank yo More

by KATIEQWISCONSIN Verified Customer Verified Customer

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Alec is a fantastic service advisor, I would recommend both him and Ewald to ANYONE. both him and Ewald to ANYONE. More

by BIGCOUNTRY Verified Customer Verified Customer

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It was an average experience. I’ve had much better experiences at other Chevy dealerships. I won’t be back. I’ve had much better experiences at other Chevy dealerships. I won’t be back. More

by Dbjs Verified Customer Verified Customer

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The staff and service at Ewald is outstanding and that is why we keep coming back! why we keep coming back! More

by mike.driedric Verified Customer Verified Customer

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He’s very professional and he has everything ready when you walk in the door. All you have to do is wait for him to do a short check up your car and you are out the door.. He’s a great kid. you walk in the door. All you have to do is wait for him to do a short check up your car and you are out the door.. He’s a great kid. More

by BROWNILEDIE2021 Verified Customer Verified Customer

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Advisor was very friendly and service was completed in a timely manner for a reasonable price. timely manner for a reasonable price. More

by sdanielson5 Verified Customer Verified Customer

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I am very comfortable with Ewald and the service I recieve. I hope to use them for all my service needs recieve. I hope to use them for all my service needs More

by ABGTOOLMAKER1 Verified Customer Verified Customer

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