Michael Thorn
Michael Thorn at Performance Buick GMC
Refer Me

Michael Thorn

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.9
232 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

9 yrs

4.9

232 Reviews

Write a Review

232 Reviews of Michael Thorn

December 14, 2024

Dealership Rating
Employee Rating

As I tell my family and friends, Performance has been working on my car’s maintenance, because they get it right the first time. I am treated well in a clean, spacious environment while I wait for the co More

by skyvisions
Recommend Dealer
Yes

Other Employees Tagged: Stephen, Diana

Dec 14, 2024

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Stephen, Dina and the rest of our team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

December 09, 2024

Dealership Rating
Employee Rating

Really pleasant experience every time I bring my car for service. The professionals at the service department always very helpful. Thank you. More

by Cazafco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips

Dec 10, 2024

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 24, 2024

Dealership Rating
Employee Rating

great communication, fantastic experience from start to finish, highly recommend them for sales and service More

by DAVE@WAVERLYTV.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Performance Buick GMC responded

Thank you, Dave, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 19, 2024

Dealership Rating
Employee Rating

Got the car fixed quickly and before they said it would be done. Did a great job More

by chris.sartor73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Performance Buick GMC responded

Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 16, 2024

Dealership Rating
Employee Rating

Sooo satisfied with the quality of service. Nothing but trusted, honest, and caring employees. This is the second time I've had major repairs done here and I've found that whether you are ha i More

by STEVEWILSONHDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Performance Buick GMC responded

Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 12, 2024

Dealership Rating
Employee Rating

This place has THE best service department! They really took care of me and my cars issues. More

by MICHAELPINTOHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anderson was awesome

Nov 13, 2024

Performance Buick GMC responded

Thank you, Michael, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 31, 2024

Dealership Rating
Employee Rating

The staff are pleasant and helpful. Easy drop off area. The have great communication with the owner on what requires attention and repair. More

by ljcpassat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 29, 2024

Dealership Rating
Employee Rating

I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. More

by FHERNANDEZ053193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Performance Buick GMC responded

Thank you for taking the time to our service department a great review. We are grateful for your business and are pleased to hear about your positive experience with our team. Please drive safely and come back to see us again in the future!

October 25, 2024

Dealership Rating
Employee Rating

Performance GMC has been my go-to for years, thanks to the exceptional service provided by the service manager, Mike Thorn, and Anderson Sanchez. Their dedication to ensuring my trucks are repaired quickl More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anderson Sanchez

Oct 27, 2024

Performance Buick GMC responded

Thank you, Drew, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Mike and Anderson. We appreciate your business and wish you many safe miles!

October 04, 2024

Dealership Rating
Employee Rating

Overall a good experience. Was not happy about the pricing to program and replace a new key however. More

by Flag419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and appreciate your feedback on the pricing to program and replace a new key. All reviews help us to make changes where necessary. Thanks again!

1
...

Dealership Inventory (187 Vehicles)

used 2021 GMC Canyon car, priced at $36,900
2021 GMC Canyon
used
Summit White exterior
Automatic
Four-wheel Drive
used 2021 Buick Encore GX car, priced at $18,993
2021 Buick Encore GX
used
Deep Azure Metallic exterior
Automatic
All-wheel Drive
used 2021 GMC Terrain car, priced at $25,900
2021 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive
used 2004 Chevrolet Corvette car, priced at $20,994
2004 Chevrolet Corvette
used
Medium Spiral Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2023 GMC Yukon car, priced at $58,900
2023 GMC Yukon
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
used 2019 GMC Terrain car, priced at $24,000
2019 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive