Michael Thomson

Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during a panic moment and gave me good tips. All round gentleman. More

Report | Print

My experience at this dealership was amazing. At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle Michael Thompson was super helpful and now I have my dream car!!!🚘 More

Report | Print

Awesome customer service and exceptional help! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! More

Report | Print

When we moved to Houston in 2015 we had a new Mercedes-Benz SUV. It was a great car and we really liked it, until last year we were hit by an uninsured, unlicensed, illegal immigrant. Our insur Mercedes-Benz SUV. It was a great car and we really liked it, until last year we were hit by an uninsured, unlicensed, illegal immigrant. Our insurance totaled the car and we had to find a new car. We looked various dealers (Mercedes-Benz, BMW, Lexus, and Cadillac) looking for a new car. Problem was frequently they did not have what they promised over the phone and it was a wasted trip. When we happened to be driving to another Woodlands dealership we saw Mercedes-Benz of The Woodlands. We went in and found a good selection of GLE-350's equipped like we wanted at a reasonable price. The salesman (Michael Thomson) was very knowledgeable and helpful. He listened to what we wanted and helped us find the car. We had really enjoyed our previous Mercedes and almost bought a different make because other dealers were "selling" what they wanted, rather than listening to what we wanted. We met the dealership's manager , Mr. Gallucci, the dealership Manager and purchased our new GLE350. I used to work in Detroit for a major auto manufacturer so I feel that I know what quality is. Purchasing a Mercedes from Mercedes-Benz of The Woodlands will get you a very fine automobile from an equally fine dealership with excellent service too. More

Report | Print

Michael and Trinidad were excellent! Very knowledgeable and patient. The dealer was very accommodating, Happy customer here! Very knowledgeable and patient. The dealer was very accommodating, Happy customer here! More

Report | Print

Service Department have always been great and I would recommend this dealership to family/friends recommend this dealership to family/friends More

Report | Print

We had an excellent experiences with Michael Thomson at Mercedes-Benz The Woodlands. He found our perfect car and made the entire car buying experience pleasant and enjoyable! Mercedes-Benz The Woodlands. He found our perfect car and made the entire car buying experience pleasant and enjoyable! More

Report | Print

Its always a welcoming experience and a pleasure to do business here. The staff is truly knowledgeable and prompt. Maintenance and repair work is always done properly too. ⭐️⭐️⭐️⭐️⭐️ business here. The staff is truly knowledgeable and prompt. Maintenance and repair work is always done properly too. ⭐️⭐️⭐️⭐️⭐️ More

Report | Print

Michael Thompson was essentially the reason I purchased this vehicle from the dealership. He was very attentive to details, professional, responsive and an all around perfect ambassador for Mercedes. He e this vehicle from the dealership. He was very attentive to details, professional, responsive and an all around perfect ambassador for Mercedes. He even made me comfortable completing the deal from out of state. Clearly Michael is a great asset to the MB of The Woodlands!! More

Report | Print

Michael’s ability to communicate and understand the need of his client is unmatchable! I’m so thankful that he was my sales associate! He communicated effectively throughout the whole buying process and was of his client is unmatchable! I’m so thankful that he was my sales associate! He communicated effectively throughout the whole buying process and was open to my suggestions and input. Further, he went out of his way to ensure that I was comfortable with my purchase. I’m so thankful! More

Report | Print