Michael Stewart
Michael Stewart at Chrysler Dodge Jeep Ram of Woodstock
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Michael Stewart

Service Advisor

Chrysler Dodge Jeep Ram of Woodstock

8811 Hwy 92
Woodstock, GA 30189

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4.8
54 Reviews

Specialties & Trainings

Toyota

4.8

54 Reviews

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54 Reviews of Michael Stewart

December 16, 2024

Dealership Rating
Employee Rating

Waste of time. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. More

by berto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Bert, thank you for taking the time to speak with me today. We never like to hear that a light has come back on. As discussed I will have your service advisor reach out to you in the morning so that we can get your vehicle back into the shop. Please continue to reach out if you need anything. Kelly Huston, Customer Service Manager, 470-880-8007, khuston@gettel.com

October 01, 2024

Dealership Rating
Employee Rating

I had taken my Jeep to another dealership in the area and they had it for 2 1/2 weeks and after I picked it up the same issue kept happening and I could not get anyone at that dealership to call me back. I c More

by llkrueger204
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Perna

Oct 03, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to leave a review for us at CDJR of Woodstock. We're happy we could meet your expectations! We always appreciate the positive feedback, knowing out staff took care of your concerns! Have a great day! Thank you, John Marinacci, CDJR of Woodstock.

September 25, 2024

Dealership Rating
Employee Rating

The Service Dept is excellent. They keep me update with all service needs & recalls. Very nice waiting room. Friendly staff too. Everyone makes eye contact even when saying hi. Oth More

by snapperhead71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Snapperhead71, thank you very much for sharing your experience with our Service Department. We are delighted to hear that our employees provided your with an excellent guest experience. We look forward to seeing you for your next scheduled service!

September 20, 2024

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Recommend multiple repairs that are not needed. Skip this service department and use an independent shop. Saved me thousands… ***update: their customer service did they best to make it right. Whil More

by Critzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Allan

Sep 23, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

I am sorry to hear that your visit to our service department did not meet your expectations. I would like the opportunity to discuss your concerns personally. I have left my contact information both in a voicemail and an email for you. Please kindly contact me at your earliest convenience. Kelly Huston, Customer Service Manager, 470-880-8007, khuston@gettel.com

Sep 23, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Mr. Critzmann, thank you for taking the time to speak with me and for updating your review. We look forward to restoring your faith in our service department.

September 09, 2024

Dealership Rating
Employee Rating

This will be my 4th vehicle from Duck, as always the service was impeccable from start to finish. His new home at CDJR of Woodstock and team supporting him were also on point. Thank you again Duck! Quac More

by tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams, Mike Pennington , Joshua Rouse

Sep 11, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Tiffany, thank you very much for your 5-star review. We are excited that the team here at CDJR of Woodstock met your expectations and are proud to be the new home of Duck. Welcome to the Woodstock family!

August 22, 2024

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Employee Rating

Mike, the service Director, sure saved my wife and I when we had a breakdown 500 miles from home! More

by JRRoman1050
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Robinson , Justin H

Aug 25, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

JRRoman1050, thank you for taking the time to share your experience with our service team. We regret the circumstances that brought you to us but we are so happy we were able to assist and get you back on the road.

August 14, 2024

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Employee Rating

Michael was awesome being able to communicate clearly on the issues with my vehicle and working with me to make sure I didn't worry! More

by thenephartee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Thenephartee, thank you very much for trusting us with your vehicle's service. We are delighted to hear that Michael was able to keep you informed and at ease. We look forward to seeing you at your next scheduled service!

August 12, 2024

Dealership Rating
Employee Rating

Grady was awesome in getting me what I needed and made the process as painless as possible! More

by hunter.kaplan19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grady Jackson III

Aug 13, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Hunter, Thank you for taking the time share your experience with Grady. We are happy to hear that he exceeded your expectations. Congratulations on your beautiful new truck and welcome to the Woodstock family!

July 25, 2024

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Employee Rating

Always fast easy and very nice people at this location. Never try to upsell you anything you don’t need. Highly recommend !! More

by JLee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Snodgrass , Justin H

Jul 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

JLee, Thank you for your continued business and for your 5 star review of our Service Department. We truly appreciate it! We look forward to seeing you at your next scheduled maintenance.

July 23, 2024

Dealership Rating
Employee Rating

Good service, easy to schedule maintenance and they are even pet friendly. I will definitely be back More

by Kingdmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Robinson, Brooke Snodgrass , Justin H

Jul 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Kingdmane, Thank you for your 5 star review. We love delighting our guests and their pets! Make sure to stop by reception for a doggie bone at your next visit!

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