Michael Spooner

Abe is honest, genuine and actually makes the buying process enjoyable. Repeat customer. Highly recommend. process enjoyable. Repeat customer. Highly recommend. More

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I have been searching for a new vehicle for the past two and a half weeks. During this time, I visited several well-known dealerships but was consistently disappointed. My main priority was finding a pa two and a half weeks. During this time, I visited several well-known dealerships but was consistently disappointed. My main priority was finding a payment that fit within my budget. Peter Fiorita, a sales advisor at Mercedes-Benz of Hoffman Estates, provided an exceptional customer experience. He addressed all of my questions regarding leasing and financing options in a thoroughly professional yet approachable manner. At no point did I feel pressured. I greatly appreciated Peter's forthright responses and ease of communication throughout the process. Thank you for assisting me in finding the right vehicle at the right price. I hope to work with Mercedes-Benz of Hoffman Estates and Peter Fiorita again for future automotive needs. More

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I intend to trade my 2021 low mileage NX-300 for a new vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing to the GV 70. Although my preference was for the GV 70, I decided to visit Mercedes dealership to at least view the GLC 300/ Upon meeting with Chris Kaminski, I outlined my specific requirements. He engaged in a comprehensive discussion with me for approximately 30 min., detailing all available options. I posed numerous inquiries, and he responded to each of them in a highly professional and informative manner. Following this discussion, I made the decision to proceed with the purchase of a new vehicle and specified my preference for a black exterior with beige interior. I was seeking a fully equipped model, and while there was one available in the showroom, it was graphite with a black interior. I informed him that I required $33,000 for my Lexus and a 6% discount off the sticker price. Ultimately, they offered me$32,000 for my Lexus and a $1,200 discount on the sticker price. I made the decision to purchase a new GLC-300 and told him that I was looking for 33000 for my Lexus Nx-300 and at least 6 % off sticker. After a few back and forth they offered 32000 for my trade in and 1200 off from sticker. I was really impressed by Chris’ patience and answered all my questions. I had lots of questions about GLC-300, and he took the time to answer them all. If you are looking for Mercedes, I would ask chrisis;s. He is very professional. After I purchased the car Alex went over all the settings and explained in detail. Next day I went again to ask more on questions, and He went over again in professional manner. More

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Mike Connolly and his staff are the best! They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. More

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Inwas very pleased with service and accommodations buying my second MB from Ilona. She is absolutely fantastic to deal with. my second MB from Ilona. She is absolutely fantastic to deal with. More

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David was excellent. Got me the car I wanted at a price that was better than other dealerships. Even worked it out so I could get out of my lease without paying anythin Got me the car I wanted at a price that was better than other dealerships. Even worked it out so I could get out of my lease without paying anything. More

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Never thought I'd find buying a car a delightful experience, but Nina made it happen! Not only did she help me find my dream car, but she made the entire process so much fun. She was gracious in ans experience, but Nina made it happen! Not only did she help me find my dream car, but she made the entire process so much fun. She was gracious in answering all of my questions thoroughly and quickly, and really listened to understand what I was looking for. She was fantastic to work with and I never once felt like I was being "sold to" like you might at other dealers. I would recommend anyone take the drive to Hoffman Estates to see Nina! The rest of the team that I encountered were also very warm and helpful, and I can't imagine myself going somewhere other than Hoffman Estates for my future vehicle purchases! More

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Never thought I'd find buying a car a delightful experience, but Nina made it happen! Not only did she help me find my dream car, but she made the entire process so much fun. She was gracious in ans experience, but Nina made it happen! Not only did she help me find my dream car, but she made the entire process so much fun. She was gracious in answering all of my questions thoroughly and quickly, and really listened to understand what I was looking for. She was fantastic to work with and I never once felt like I was being "sold to" like you might at other dealers. I would recommend anyone take the drive to Hoffman Estates to see Nina! The rest of the team that I encountered were also very warm and helpful, and I can't imagine myself going somewhere other than Hoffman Estates for my future vehicle purchases! More

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It was great to work with David Mann as well as GM Mike Connely. True professionals with customer service in mind at all times.True pleasure. Connely. True professionals with customer service in mind at all times.True pleasure. More

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I bought two cars from Austin Fowler, he was fantastic to work with. Great job and experience work with. Great job and experience More

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