Michael Smith

Wish I could give them zero! Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduce Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduced to brakes and lights.... So all other things that are wrong with the car are yours to deal with. One thing they said they fixed forsure were the brakes. They only replaced the pads and left me with wildly rusted calipers that seized shortly after and ruined the brake pads.... Had to buy new brakes...Not covered by your warranty. Had to replace the timing belt and water pump $900. And then a the piece of my roof that contained a light flew off and hit another car on the highway obvious safety issues.... Not to Honda Middleburg. Still waiting for quote over 3 weeks now to get it replaced. So just ask yourself if poor tech inspections with poor service backed by an unusable warranty for a car that falls apart in the wind at 123k miles and comes with thousands of dollars in repairs is the reason you decided to choose a Honda? Or a dealership that cuts as many corners as possible to pass as many problems and expenses to the customer? Don't shop there. Also shout out to my sales guy who only had "crazy wind we've been having" to say. More

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They help me to make the right decision and helped to find what works for me . Thank Brian Mulhall find what works for me . Thank Brian Mulhall More

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Shawn was great to work with, everyone were helpful the place is awesome very friendly place is awesome very friendly More

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Bradley and Randy we both extremely helpful and I look forward getting my vehicle serviced by Honda of Middleburg Heights for years to come. forward getting my vehicle serviced by Honda of Middleburg Heights for years to come. More

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We were impressed that Honda of Middleburg Heights offers a life time power train warranty. In addition, the staff was kind and helpful. a life time power train warranty. In addition, the staff was kind and helpful. More

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From start to finish - great experience- I have returned to this dealership because of the people - knowledgeable, no xx, reliable and personable. to this dealership because of the people - knowledgeable, no xx, reliable and personable. More

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Have been doing business with Honda of Middleburg for about 15 urs and have never had a bad experience! Tje service dept and sales are great or I wouldn’t be going back ! They get a 10 rating from me! about 15 urs and have never had a bad experience! Tje service dept and sales are great or I wouldn’t be going back ! They get a 10 rating from me! More

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Thanks to Malik & Michael for answering all our questions so patiently. We really planned to walk out with info not a car. Your kindness and willingness to invest after hours time on us, especially during a so patiently. We really planned to walk out with info not a car. Your kindness and willingness to invest after hours time on us, especially during a great Brown’s game, was very much appreciated and made it possible to make good decisions. Thank you! More

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Tim King & Mike Lesko were terrific. Both were professional & informative, not pushy. Highly recommend this dealership. Best car buying experience I’ve had in decades. Both were professional & informative, not pushy. Highly recommend this dealership. Best car buying experience I’ve had in decades. More

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Our sales associate was very friendly and helps us greatly throughout the entire car buying process. Thank you Malik! greatly throughout the entire car buying process. Thank you Malik! More

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