Michael Simila | Page 8

I spoke with Mike on the phone about the vehicle I was interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go. He knew upfront what I had to work with and was very informative and pleasant throughout the process with my many question’s. I wasn’t feeling pressured by any means and he made the whole process smooth. For the financing part, Scott was very patient and even helped me get a lower rate and explained the warranty process and how it all worked in a terms that made it understandable. They were aware of my approval through the bank and did not try to sell me on more than what I wanted. I Also loved the woman Sandy, at the front desk she was the sweetest and was helpful while I waited while they got the paperwork together. Thank you Ferman for making my car buying experience the best. Would recommend! I was very happy with my purchase when I left, and I also got a little Blue duck to go with my Blue Jeep! More

Report | Print

Everyone is very nice and knowledgeable. The whole car buying experience was effortless and straightforward The whole car buying experience was effortless and straightforward More

by clarkdane519 Verified Customer Verified Customer

Report | Print

I had a great buying experience. It's not often that I plan to buy a new vehicle but I can see myself as a repeat customer at this dealership because of the great people here. It's not often that I plan to buy a new vehicle but I can see myself as a repeat customer at this dealership because of the great people here. More

by jyoung46 Verified Customer Verified Customer

Report | Print

The service department is the only reason I bought my Pacifica from Ferman. They are superior. Pacifica from Ferman. They are superior. More

by cgoeckelinc Verified Customer Verified Customer

Report | Print

Everyone we came in contact with was super Great experience Mike was very knowledgeable and answered all our questions experience Mike was very knowledgeable and answered all our questions More

by bucky0 Verified Customer Verified Customer

Report | Print

I appreciate being taken care of. Second vehicle from this dealership. Easy transaction without any hassle. Second vehicle from this dealership. Easy transaction without any hassle. More

by JERRY.JAY.MARSH Verified Customer Verified Customer

Report | Print

Excellent service all around . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . More

by andret2045 Verified Customer Verified Customer

Report | Print

They were very helpful and a great group to work with. They went out of their way to make sure everything perfect. They went out of their way to make sure everything perfect. More

by joe.goddard Verified Customer Verified Customer

Report | Print

Very knowledgeable, and we were in and out no problem. We appreciate Michael taking the time to help out get the truck. We appreciate Michael taking the time to help out get the truck. More

by nuckols.rebecca97 Verified Customer Verified Customer

Report | Print

Easy to work with, no pressure or xx games. Devin was knowledgeable before the sale and didn't disappear after the sale. Good follow up. Great experience! Devin was knowledgeable before the sale and didn't disappear after the sale. Good follow up. Great experience! More

by jedoll Verified Customer Verified Customer

Report | Print