Michael Schmidt

Could not have experienced better service than that of which my wife and I received from Michael Urbania. We test drove a Ranger which he had warm and ready for us upon arrival as I called ahead to see if which my wife and I received from Michael Urbania. We test drove a Ranger which he had warm and ready for us upon arrival as I called ahead to see if it was possible on a Friday evening knowing they closed directly. He handed me the keys assisted my wife in the truck and told us to take our time and enjoy. He stayed behind. We never felt pressured during our buying experience. If we had a question, he had the answer. Michael treated us like friends and he was genuine. He went above and beyond for us! We will recommend family and friends to go see Mike next time they're considering a vehicle purchase. Thank you Klaben Ford and a heartfelt thanks to Michael Urbania!! More

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Extremely professional and knowledgeable about the vechile we selected, got a fair deal in a timely manner, will recommend vechile we selected, got a fair deal in a timely manner, will recommend More

by Davidsp Verified Customer Verified Customer

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Mike Urbania was extremely friendly and helpful. Was not pushy. He was extremely knowledgeable about the truck we bought. He made sure to explain all the features of the vehicle and even helped s Was not pushy. He was extremely knowledgeable about the truck we bought. He made sure to explain all the features of the vehicle and even helped set up the Ford app. More

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Chuck was extremely nice and even called afterwards when we brought the vehicle home to be sure we were satisfied. Mike in finance was awesome and very personable and knowledgeable! All around great experie we brought the vehicle home to be sure we were satisfied. Mike in finance was awesome and very personable and knowledgeable! All around great experience.! Will tell all my friends to go there to purchase a vehicle More

by r.hulec4osu Verified Customer Verified Customer

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Mike and the team at klaben always provide the best experience when purchasing a new vehicle. Mike was very helpful and knowledgeable of the vehicle and its features. Thanks again, Marc experience when purchasing a new vehicle. Mike was very helpful and knowledgeable of the vehicle and its features. Thanks again, Marc More

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Those guys are professionals! I buy a lot, no bull, got us in and out!! I buy a lot, no bull, got us in and out!! More

by michael@mceconstruct.com Verified Customer Verified Customer

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Klaben exceeded our expectations in every respect. The process of purchasing and delivery was seamless. We will definitely shop for a vehicle at Klaben in the future. The process of purchasing and delivery was seamless. We will definitely shop for a vehicle at Klaben in the future. More

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Mike Urbania is a top notch salesman and treats you truly how a customer should be treated. A pure assest to the Klaben dealership. Thank you! how a customer should be treated. A pure assest to the Klaben dealership. Thank you! More

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Mike is amazing! He goes above and beyond for his customers. He is like one of my family memebers. ❤️ Also, I reccomend him to anyone looking for a car. He goes above and beyond for his customers. He is like one of my family memebers. ❤️ Also, I reccomend him to anyone looking for a car. More

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Walked in to look at a used car. And walked out with a new one. Everything was simple and straight forward. Definitely will recommend to anyone else. And walked out with a new one. Everything was simple and straight forward. Definitely will recommend to anyone else. More

by campbell874 Verified Customer Verified Customer

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