Michael Sauerzopf

great service- fast and efficient- my oil change took 30 min - my can is running great min - my can is running great More

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Michael S. worked with us in purchasing our new car. He was extremely knowledgeable and helpful. We never felt any pressure to buy. We have already recommend worked with us in purchasing our new car. He was extremely knowledgeable and helpful. We never felt any pressure to buy. We have already recommended him to others. Very pleased with our experience at this dealership. More

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Fantastic experience. Michael treated me very well and was really knowledgeable and respectful. I would highly recommend Russell and Smith for anyone in the market for a n Michael treated me very well and was really knowledgeable and respectful. I would highly recommend Russell and Smith for anyone in the market for a new or used vehicle. More

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Michael very prompt and professional in communicating via text and emails. Finance Manager also took time to call and prompt and professional. Unfortunately will be working out of town next 3 months or so a text and emails. Finance Manager also took time to call and prompt and professional. Unfortunately will be working out of town next 3 months or so and not best time. Although will be back in contact once not on the road again. More

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Had a great experience with Michael. He was attentive and knowledgeable. Was responsive when I had questions and or concerns. Would recommend Russell and Smith Honda knowledgeable. Was responsive when I had questions and or concerns. Would recommend Russell and Smith Honda More

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Michael Sauerzopf went above and beyond to make this a great first experience with your dealership, coordinating with departments while keeping me and my family safe with COVID social distancing concerns great first experience with your dealership, coordinating with departments while keeping me and my family safe with COVID social distancing concerns of mine and buying a car at this time. The ONLY reason I bought it is due to how well he transacted business with my sister. Michael is A great asset, as he is a professional from first inquiry and continues after the car is in my garage and everything in between. More

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Very pleased with the service. Oscar Duran went the extra mile to help us get the car and deal we wanted, and Michael Sauerzopf was excellent at helping us throughout the process, taking the time to go all o mile to help us get the car and deal we wanted, and Michael Sauerzopf was excellent at helping us throughout the process, taking the time to go all over the car features and giving us really good tips. He was extremely pleasant to work with and made sure our customer experience was the best. Also thanks to Karan in the Finance department for walking us through the process and explaining it thoroughly. More

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Mr. Michael Sauerzopf is easy going, yet well informed and professional. Non assuming, yet classic, Michael makes you feel at ease and important in conversations, discussions, and purchase decisions. He e and professional. Non assuming, yet classic, Michael makes you feel at ease and important in conversations, discussions, and purchase decisions. He encourages your interaction and questions, yet is knowledgeable and understanding in his response. He elicits a calming attitude when dealing with the myriad of issues in sealing a purchase, and yet can answer to the anxieties of the new car owner. Michael has a sense of trustworthiness about him, coupled with a complete grasp of the Honda vehicle, company, and culture. He's a keeper! More

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Very professional and courteous. Don't like spending money on vehicles but they made it as painless as possible! OK now I have an issue with this review!! I need no one dictating how many word i need money on vehicles but they made it as painless as possible! OK now I have an issue with this review!! I need no one dictating how many word i need to use as a minimum to post a review!!! just lowered my rating of the dealership to 4 instead of 5! More

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First of all, we appreciated the covid precautions in place including all employees wearing masks. A different dealership we visited was not doing that so we left. Overall, we found the buying experi place including all employees wearing masks. A different dealership we visited was not doing that so we left. Overall, we found the buying experience at Smith&Russell to be excellent. Our salesman, Michael Sauerzopf, was great! He had the specific vehicle we were interested in pulled up front when we arrived and gave us the information we needed to make a decision. He was very knowledgeable about the car. We have purchased a number of cars and he was for sure the most knowledgeable of all, down to the smallest details. Normally, we don’t “enjoy” negotiating for a new car but Michael made it an easy and actually pleasant experience. We plan to tell our friends and family who are looking for a vehicle to go see him at Russell&Smith. More

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