Dealership Experience
28 yrs, 9 mos
Industry Experience
33 yrs, 7 mos
15 Reviews
Write a Review15 Reviews of Michael Rutherford
June 22, 2024
We have tried to work with them several times. They are awful. We have 2 open recalls that we can't seem to get them to fix. Twice we called and scheduled times and they promised we could have a l They are awful. We have 2 open recalls that we can't seem to get them to fix. Twice we called and scheduled times and they promised we could have a loaner while they took time to do the recalls. When we showed up for the appointment they said they don't do loaners. But for some reason they keep promising them. They said a manager would contact us but they never did. Go figure. So this time we made arrangements for ourselves so we could leave the vehicle. Then they call us after we have left the vehicle saying your car is in great shape! It needs $3,000 in repairs though... and we can't do one of the recalls unless you do one of the repairs. The recall is a legitimate safety concern that is malfunctioning in our car, and they just want to make money off of us. Im not sure how or who to complain to but i would think that it would be mandatory for them to replace something that is malfunctioning and is a safety concern. These people are a joke More
Other Employees Tagged: Kenny Gess, Richard Sedakis, Mike Rutherford, Angelo Araquel
November 12, 2023
Honda Superstition Springs where I purchased my car in 2018 used to be excellent. I have all my servicing there as well. I went in last week with an appointment to have something that’s been recalled fixe 2018 used to be excellent. I have all my servicing there as well. I went in last week with an appointment to have something that’s been recalled fixed. The person I was assigned to Gabbie, wasn’t there, they paged her twice then actually went in the back to get her, when she finally came to her work space, she rolled her eyes & asked why I was there, I showed her the paper for the recall, snatched it out of my hand & said it will take 3-4 hrs. I left & will go to Chandler for any further servicing, my next car (2-5yrs) will be a Toyota. More
Other Employees Tagged: Kenny Gess, Richard Sedakis, Mike Rutherford, Angelo Araquel , Gabbie
April 30, 2023
Do NOT buy a Honda. 100% Do NOT buy an extended warranty because they will try to rip you off before telling you the problem. Also the service team is very incompetent 100% Do NOT buy an extended warranty because they will try to rip you off before telling you the problem. Also the service team is very incompetent and inexperienced. Stay far far far away. More
Other Employees Tagged: Mehdi Soleymanpour, Koushi Momtazian, Angelo Araquel , Tommy, Dakota, Carter
September 13, 2020
John Sims was great to work with on buying our 2020 Honda Pilot. Reviewed every detail and followed up when we had questions. Mike Rutherford help finalize everything. Highly recommend John for a car if in t Pilot. Reviewed every detail and followed up when we had questions. Mike Rutherford help finalize everything. Highly recommend John for a car if in the market for a vehicle. More
Other Employees Tagged: John Sims
August 30, 2020
I’ve had two encounters with Honda SS and both have been great. The first time was with the service department, they were so accommodating and honest I vowed to come back the next time I needed a car which great. The first time was with the service department, they were so accommodating and honest I vowed to come back the next time I needed a car which ended-up being two months later. The car buying experience was just as pleasant ~ quick, easy & honest! They took the time to work with me to find the Honda that matched my exact needs. I am now an customer for life :) More
Other Employees Tagged: Koushi Momtazian , Chris Dressel, Steven Galvan
May 31, 2020
This was my second vehicle purchase from Honda of Superstition Springs. I had a fantastic experience 6 years ago, and returned this time having done a lot of my own research and knowing exactly what Superstition Springs. I had a fantastic experience 6 years ago, and returned this time having done a lot of my own research and knowing exactly what I wanted. Mike and his team found me the exact car I was looking for and were courteous, knowledgeable, and a pleasure to do business with throughout the entire process. A perfect car buying experience, once again! More
Other Employees Tagged: Koushi Momtazian, Tim Fellows
May 25, 2020
Best buy ever!!! I worked with a total of 4 individuals. My credit was a bit skechy...but they made me feel like family, all of them. No pressure, just caring, and I a I worked with a total of 4 individuals. My credit was a bit skechy...but they made me feel like family, all of them. No pressure, just caring, and I appreciate it! Thank you Superstition Springs....Mike, Art, David and Mehdi! My email is tcampbell@aguafria.org, if you want to check if this is accurate!!! More
Other Employees Tagged: Mehdi Soleymanpour, Mike Rutherford
March 20, 2019
Great Experience Mike was very helpful in getting our family what we needed! We were in and out in under three hours! Awesome experience! Will be back Mike was very helpful in getting our family what we needed! We were in and out in under three hours! Awesome experience! Will be back More
Other Employees Tagged: Mehdi Soleymanpour, Michael Lacy
November 02, 2018
I felt valued My sales representative Mike Lacey spent a good amount of time with myself and my father in finding the right price and the right vehicle that I was l My sales representative Mike Lacey spent a good amount of time with myself and my father in finding the right price and the right vehicle that I was looking for which was the 2018 Honda accord. The transaction was a tad complex since I currently had a lease to add into the mix but with the help of Mike Rutherford and also the finance person David H. whom we had the pleasure of meeting we were able to make it happen. The attention to detail and the sense of urgency and asking open ended questions truly made me feel valued and I highly recommend Honda of Supersition to my family and to my friends. This is the fourth vehicle my family has purchased from Honda of superstition! I also have two small children and I appreciate them having a kids area for them to color read or watch a movie ! More
Other Employees Tagged: Mehdi Soleymanpour, Mike Rutherford, Michael Lacy , David Hernandez
September 23, 2018
Awesome Experience!!! Bought many Honda’s from Honda Superstiton Springs and always had a great Experience and will come back to do it again! Awesome Job 😊 the w Bought many Honda’s from Honda Superstiton Springs and always had a great Experience and will come back to do it again! Awesome Job 😊 the whole organization takes care of you! Starting with the Owner the General Manager all the Sales Mangers as well as the Finance and Sales Representatives. Thank you! More
Other Employees Tagged: Kenny Gess, Mike Rutherford , Adrian Gonzalez, David Field