Michael Robinson
Michael Robinson at Mercedes-Benz of Boston

Michael Robinson

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
157 Reviews
5.0

157 Reviews

Write a Review

157 Reviews of Michael Robinson

February 01, 2025

Dealership Rating
Employee Rating

Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More

by corvis_us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Albert Berisha

January 26, 2025

Dealership Rating
Employee Rating

Michael Robinson is fantastic! He helped solve my problems quickly- much appreciated .. This is all I can write right now More

by ljonesksg04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Michael provided you with fantastic service at Mercedes-Benz of Boston! Thank you for sharing your experience, and please don't hesitate to reach out if there's anything else we can do for you!

January 26, 2025

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Employee Rating

Impeccable work and service and communication Michael in service department and Andy in sales department, does a great job!!! More

by Diego Molina
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Espinosa

Jan 27, 2025

Mercedes-Benz of Boston responded

Diego, thank you for recognizing Michael and Andy's efforts at Mercedes-Benz of Boston! We're delighted to hear about your positive experience with our team.

January 13, 2025

Dealership Rating
Employee Rating

Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More

by mjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Mercedes-Benz of Boston responded

We're delighted to hear you had a fantastic experience with our team at Mercedes-Benz of Boston. Keeping you informed and ensuring your car is spotless are top priorities for us. Thanks for the review!

December 30, 2024

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Employee Rating

He was real professional and detail oriented person. He makes sure the client understand the future of the product he or she is buying More

by GlC300BENZ
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amel Memic

Dec 30, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that our team member provided a professional and detailed experience at Mercedes-Benz of Boston. We hope to see you next time! Enjoy your new ride!

December 30, 2024

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Employee Rating

Excellent service, very well explained and discussed. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers. More

by adynner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic

Dec 30, 2024

Mercedes-Benz of Boston responded

Hi Adynner, we're delighted to hear that you had a great experience with our team at Mercedes-Benz of Boston. Thank you for highlighting the excellent service and convenience we strive to provide! Safe travels!

December 11, 2024

Dealership Rating
Employee Rating

I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. More

by Sean C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Mercedes-Benz of Boston responded

Sean, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to hear that Michael Robinson and our team have consistently provided top-notch service. We look forward to serving you again in the future!

December 05, 2024

Dealership Rating
Employee Rating

I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man More

by ill.phella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider provided you with a smooth experience at Mercedes-Benz of Boston. Your feedback is greatly appreciated, and we'll be sure to share your kind words with him!

November 09, 2024

Dealership Rating
Employee Rating

I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, More

by neils123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Mercedes-Benz of Boston responded

Neils123, we're glad to hear that you appreciate the service and amenities at Mercedes-Benz of Boston. Thank you for trusting us with your vehicle!

November 02, 2024

Dealership Rating
Employee Rating

As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More

by corvis_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jimmy Maniatis

Nov 04, 2024

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Boston provided great service and attention to detail. We appreciate your support and look forward to welcoming you back next time!

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