Michael Robertson
Michael Robertson at Courtesy Jeep
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Michael Robertson

Finance manager

Courtesy Jeep

6428 E Test Dr
Mesa, AZ 85206

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3.9
19 Reviews
3.9

19 Reviews

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19 Reviews of Michael Robertson

October 30, 2024

Dealership Rating
Employee Rating

Adam was very helpful, professional, efficient, and transparent in our buying process! Great experience all around! More

by Emily Garcia
Recommend Dealer
Yes

Other Employees Tagged: Adam Alvarado

September 08, 2023

Dealership Rating
Employee Rating

To all the ones at Courtesy Jeep, you guys absolutely ROCK!! Alex Hightower, I have to say is truly exceptional and is extremely knowledgeable about all things Jeep and than some! Keep up the great job � More

by holtdaddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2023

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$2,600 for their add on of various accessories such as a vehicle tracker and nitrogen in the tires. That's great if you want that but I didn't and there was no option to remove it. A vehicle warranty that i More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andre Hall, Olivia Hovater

Jul 01, 2023

Courtesy Jeep responded

Scott, I am sorry to see your review and that you did not have a completely positive experience with us here at Courtesy. We do place the value add-on's on all of our vehicles and in fair business practice we do not pick and choose which customers or vehicles have them. We strive to be transparent in our pricing and with disclaimers for our additional products. We do not finance in house but use the banks who set the current rates. Please feel free to reach out to me if you would like to share further at 623-244-3456 or jcorrie@courtesyauto.com Best Regards, Jeremy Corrie Customer Relations

June 22, 2023

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I recently purchased a brand new Jeep Grand Cherokee L, total great experience from start to finish, from sales to finance, would recommend this dealer for sure, informative, courtesy, honest, and not high More

by Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Caban , Matt Fittro, Andre Hall

March 15, 2023

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Finance manager was very rude. Super high pressure to purchase a warranty. Closing the deal ran us until about 9:30. When deal was done and walking out my wife said “sorry it took More

by JasonyTheMason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Courtesy Jeep responded

I was very discouraged to see your review about your experience with us here at Courtesy. What you described does not reflect our standards for what is acceptable customer service and I am sorry that we left you feeling this way about us. We appreciate your feedback in letting us know what happened so we may address the person involved and ensure we are providing the level of service we expect from our team. Please feel free to reach out directly with any further feedback if you wish - 623-244-3456 or jcorrie@courtesyauto.com Best Regards, Jeremy Corrie Customer Relations

December 29, 2022

Dealership Rating
Employee Rating

Andre Hall was very professional while handling our car buying process. When the first vehicle wasn’t exactly what we were looking for he found us a perfect match! The financial rep. Mikey was very fast an More

by areynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Hall

Jan 02, 2023

Courtesy Jeep responded

Hello there! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2022

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Employee Rating

Overall experience was fantastic, I gave my expectations and they were met by the sales team and financing, with no pushback. More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Simons

Oct 18, 2022

Courtesy Jeep responded

Hi Morgan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2022

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Easy to work with and was not pushy to get a sale. Was understanding to our children running around. More

by nickseitz79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lem Yorahee

Sep 03, 2022

Courtesy Jeep responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2022

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Andre was great to work with. The entire process was painless. Will definitely be back More

by eddievsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Hall

Aug 24, 2022

Courtesy Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Jeep of Superstition Springs! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

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Teddy made the experience easy and enjoyable! 10/10 recommend him and the team at Courtesy Jeep! More

by Kayzettel222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Miller, Teddy Simons

May 26, 2022

Courtesy Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Jeep of Superstition Springs. Thanks for the recommendation, and have an amazing day!

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