Michael Rainone
Michael Rainone at Mercedes-Benz of Henderson
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Michael Rainone

Sales Manager

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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14 Reviews

Dealership Experience

7 yrs, 6 mos

Languages Spoken

English English

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rated

14 Reviews

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14 Reviews of Michael Rainone

April 02, 2024

Dealership Rating
Employee Rating

Michael Menchey always good at explaining both the status of my car and at following up etc. Takes his mechanic services department job and customer service to a very high caliber level while handling all th More

by Royal4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ackerman

October 25, 2022

Dealership Rating
Employee Rating

I highly recommend Keoni Alferez for any purchase of your future vehicle at Mercedes-Benz of Henderson. He is an excellent Sales Consultant with excellent people skills and an easy disposition in the handlin More

by calleeyhorizon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny "Keoni" Alferez

Oct 26, 2022

Mercedes-Benz of Henderson responded

Hi Calleeyhorizon, Congratulations on your recent purchase! We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Keoni Alferez delivered exceptional sales experience! Thank you for allowing us the opportunity to earn your business. We look forward to welcoming you back. Best regards, Your Friends and Family at Mercedes-Benz of Henderson

January 04, 2022

Dealership Rating
Employee Rating

Easy and convenient! Made buying a car a great experience and really appreciated the customer service! More

by Lindahill9425
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Campbell

Jan 04, 2022

Mercedes-Benz of Henderson responded

Hi there! Congratulations on your beautiful new car! We are pleased to hear you had a good experience and we look forward to working with you again. Best, Mercedes-Benz of Henderson

April 02, 2021

Dealership Rating
Employee Rating

Best customer service ever, everyone was helpful knowledgeable and made us comfortable. By the time we finished we felt like old friends. I would highly recommend working with these guys if you are More

by mv.gordy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Matyjaszczyk

Apr 06, 2021

Mercedes-Benz of Henderson responded

Hello, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that both Sebastian & Michael went above & beyond to make you feel comfortable and treated you like family! We are truly grateful for your business and recommendations! ! Congratulations on your new Mercedes-Benz! Enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 09, 2021

Dealership Rating
Employee Rating

Friendly service, quick and easy. Michael always takes care of us and makes us feel like family when we are there. Will be returning for future purchases. More

by ohuntzin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Mercedes-Benz of Henderson responded

Hello, Our team was elated to read that Michael Rainone took amazing care of you during your quest for a new Mercedes-Benz with our talented team! We are incredibly grateful to have earned your business and thrilled to have a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and thank you for being a valued part of our Fletcher Jones Family! Sincere Wishes, Your Friends and Family at Mercedes-Benz of Henderson

January 14, 2021

Dealership Rating
Employee Rating

Excellent service. Professionalism at it's best! Everyone was helpful. They made me feel at ease. I left with a thorough run-through on my car and I did not feel so overwhelmed as I thought I might have been More

by Sherrilparks5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ortega

Jan 14, 2021

Mercedes-Benz of Henderson responded

Hello Sherril, Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Mercedes-Benz of Henderson and for your 5 star rating! Our team was extremely happy to read that everyone was helpful, courteous and cand really put you at ease thought out the purchase experience! We are incredibly grateful for the opportunity to serve you and earn your loyalty and we thank you for your recommendations. We look forward to building a lifelong relationship with you! Congratulations on your new Mercedes-Benz! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 30, 2020

Dealership Rating
Employee Rating

Michael Rainone was great - made it quick and easy. Found us a even better car than the one we had chosen!! Excellent all around!! Thanks More

by Olerner28
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ortega

Aug 31, 2020

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson are truly flattered to have your thoughtful complements and recommendations regarding your experience working with Michael! We take great pride in serving our guests well and thrilled to know we exceeding your expectations finding you the perfect vehicle! Congratulations on your purchase! Enjoy! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 01, 2020

Dealership Rating
Employee Rating

Excellent customer service from start to finish, sales, Mike, service, Erik and Dora in finance. I would send my family to them to get taken care of More

by Rbuchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Rudd, Chip Rogers , The only finance lady, she is wonderful

Aug 01, 2020

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent sales experience with us! With all of the automotive competition out there, it's wonderful to hear that Mike, Erik, and Dora delivered an exceptional sales experience! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

July 01, 2020

Dealership Rating
Employee Rating

Will Bane is the best!! Handled all of my needs! If you need to buy a car go to him, he will make sure you’re taken care of! More

by parrizmonique
Recommend Dealer
Yes
Jul 03, 2020

Mercedes-Benz of Henderson responded

Hi Monique, We greatly appreciate you taking the time to share your 5-stars review regarding your recent visit with Will Bane! It's great hearing that we were able to accommodate all of your needs in getting you into your desired choice of vehicle! Please allow us to continue providing you with an amazing experience for your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

September 28, 2019

Dealership Rating
Employee Rating

2020 E convertible Spencer Kaplan and Michael have been amazing, and helpful. Thank you for making this experience a great one. They both made sure I had everything I ne More

by Graves
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Kaplan

Oct 01, 2019

Mercedes-Benz of Henderson responded

Hi Graves, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear that Spencer, and Michael have been so helpful to you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Henderson

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