Michael Platt

Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

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Michael was professional and very courteous. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. More

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Mr. Bales was professional throughout the process of purchasing my vehicle. He was able to answer all of my questions without hesitation. purchasing my vehicle. He was able to answer all of my questions without hesitation. More

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We had a great car buying experience with Michael Platt at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the ideal car for us. Michael was very professional, patient, and never made us feel rushed. His excellent customer service made the entire process smooth and enjoyable, and we highly recommend him. Additionally, Aaron, the technologist specialist, and Justin, the Finance Manager were very through and helpful. More

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Buying a car at Lexus couldn’t be easier. Michael had everything ready to go, so that little time was wasted on the paperwork side of things. He is very professional and easy to work with. Co Michael had everything ready to go, so that little time was wasted on the paperwork side of things. He is very professional and easy to work with. Couldn’t be more satisfied.. More

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We had an appointment with M. Platt and were never offered a seat at his desk - only told to wait in the lobby the entire time while he worked with another customer. The contract Platt and were never offered a seat at his desk - only told to wait in the lobby the entire time while he worked with another customer. The contract to buy the car was given to us in the lobby and we also did not see him after the new car was driven out of the dealership for us to leave. In addition, we did not get our second set of keys at the dealership and it took 3 weeks to receive them in the mail. More

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Very fast and efficient-follow up service is the best and the service dept is always friendly and accommodating the service dept is always friendly and accommodating More

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Michael Platt, as well as the rest of the team at Lexus of Chattanooga, made my car buying experience fun & easy. I reached out to this dealership a month ago; I have been impressed with every interaction of Chattanooga, made my car buying experience fun & easy. I reached out to this dealership a month ago; I have been impressed with every interaction since. Not only was Michael knowledgable, he was thorough & kind. I LOVE my RX350 and will go out of my way to make the trip to Lexus of Chattanooga for service. Cannot recommend enough!! More

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Picked up my new car on May 16 and could not have been more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easi more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easily and professionally. I don't live in Chattanooga but this Lexus dealership will be my go to from now on. More

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The last thing we expected to do on a Saturday was to drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor we drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor were above a traditional car purchasing experience. Wade, Justin and Jackson are to be commended for going above and beyond in staying after hours to complete the sale and even make sure we were trained up on the technology of the car before leaving that evening. The entire team at Chattanooga Lexus went out of their way to be accommodating, fair and thorough. Thank you for the best car purchasing experience of our lives! More

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