Michael Platt
Michael Platt at Lexus of Chattanooga
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Michael Platt

Lexus Certified Sales and Leasing professional

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Michael Platt

September 17, 2024

Dealership Rating
Employee Rating

Very fast and efficient-follow up service is the best and the service dept is always friendly and accommodating More

by doverchris2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Sep 23, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our service team. Providing fast, efficient service and friendly, accommodating care is always our top priority at Lexus of Chattanooga. We’re glad our follow-up stood out to you, and we can’t wait to welcome you back next time. If there’s anything else we can do for you, don’t hesitate to reach out! Safe travels and thank you again for choosing us.

September 14, 2024

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Michael Platt, as well as the rest of the team at Lexus of Chattanooga, made my car buying experience fun & easy. I reached out to this dealership a month ago; I have been impressed with every interaction More

by Slhover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick, Madison Messer , Allie McKamey

Sep 16, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Michael Platt and the rest of our team made your car buying experience enjoyable and easy. It’s fantastic to know that Michael’s knowledge, thoroughness, and kindness made such a positive impact. We’re delighted that you LOVE your RX350 and are willing to make the trip to Lexus of Chattanooga for service. Your recommendation means the world to us! If you need anything in the future, don’t hesitate to reach out. Enjoy every drive in your new vehicle!

May 17, 2024

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Picked up my new car on May 16 and could not have been more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easi More

by HSVLexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

May 22, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lexus of Chattanooga. Michael Platt and Justin Hendrick are truly exceptional, and we're delighted that they provided you with top-notch service. It's fantastic to know that your car-buying experience was easy and professional. We're honored to have earned your trust and loyalty, and we're thrilled to be your go-to Lexus dealership, even if you're not local. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Congratulations on your new car, and thank you for choosing Lexus of Chattanooga!

February 19, 2024

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The last thing we expected to do on a Saturday was to drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor we More

by happyrx350owners
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your exceptional car purchasing experience with us! We're thrilled to hear that Michael's candid professionalism, knowledge, and demeanor exceeded your expectations. Kudos to Wade, Justin, and Jackson for going above and beyond, staying after hours to complete the sale and ensuring you were familiar with the car's technology before leaving. Your kind words about the entire team's accommodation, fairness, and thoroughness mean a lot to us. We're honored to have provided you with the best car purchasing experience of your lives. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

July 27, 2023

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Excellent experience from start to finish. Marc, Michael, and the finance manager were all a pleasure to work with. Highly recommend! More

by leeconnell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Jul 27, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your fantastic 5-star review of your experience at Lexus of Chattanooga! We are delighted to hear that you had an excellent journey from start to finish and that our team, including Marc, Michael, and the finance manager, left a positive impression on you. We take immense pride in providing a seamless and enjoyable car buying experience for all our valued customers, and it's truly gratifying to know that our team members played a significant role in making your visit memorable. Marc, Michael, and our finance manager are dedicated professionals who consistently strive to exceed expectations and deliver the highest level of service. Your kind words will undoubtedly motivate them to continue providing exceptional service to all our customers. We understand that purchasing a vehicle is an important decision, and we are honored that you chose Lexus of Chattanooga for your automotive needs. Your recommendation means the world to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to serving you again in the future and ensuring that your next visit is just as outstanding as the last. Thank you once again for choosing Lexus of Chattanooga. We truly appreciate your business and recommendation.

June 28, 2023

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Michael was very helpful in finding us a bigger car to carry our great grandchildren around. He was even able to find it in the color we wanted too. We are very grateful for his help in the purchase of ou More

by Robert T.
Sales Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Lexus of Chattanooga responded

Thank you for sharing your experience with Michael at our dealership! We're thrilled to hear that he was very helpful in finding you a bigger car to accommodate your great grandchildren and even managed to find it in the color you wanted. At our dealership, we understand the importance of finding the right vehicle that meets your specific needs and preferences. We're glad that Michael was able to assist you throughout the process and ensure a smooth purchase experience. Your satisfaction is our priority, and we're grateful for the opportunity to help you find your new vehicle. Thank you for choosing us and for your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

September 10, 2022

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Very responsive, honest, helpful. I would recommend in any circumstance. Very customer friendly and helpful throughout More

by Kt9311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 21, 2022

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I had a very pleasant experience with Lexus of Chattanooga. My salesman was very knowledgeable and helpful. He answered all my questions both at the time I reserved my vehicle and also when I pic More

by dubbletake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2022

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so lovely to hear that Michael helped to make your experience such a positive one. Enjoy your new Lexus!

March 24, 2022

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Lexus of Chattanooga took great care of me! Easy to communicate with and addressed all of my needs. I really enjoyed working with Will and Mike! More

by Mflanaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Ann Morgan, Will Pitt

Mar 28, 2022

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Lexus of Chattanooga. We wish you safe travels.

January 26, 2022

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Employee Rating

Michael was absolutely amazing. He worked with us from a distance and was able to get my wife her dream car a 22 NX350. He is genuine, great to work with and makes buying a car from a distance a great exper More

by Luis Queremel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Graham , Dale Wilson

Feb 02, 2022

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

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