Michael Perez
Michael Perez at Town & Country Jeep Chrysler Dodge Ram
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Michael Perez

Operations Manager

Town & Country Jeep Chrysler Dodge Ram

3156 Hempstead Turnpike
Levittown, NY 11756

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4.5
139 Reviews
4.5

139 Reviews

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139 Reviews of Michael Perez

September 09, 2024

Dealership Rating
Employee Rating

I worked with Julia to Lease a 2024 Jeep Wagoneer. She was fantastic to work with from start to finish. Worked to get me a deal I was comfortable with and she really takes pride in her work.. I’d h More

by KristoferJohn
Recommend Dealer
Yes
Sep 11, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience leasing your 2024 Jeep Wagoneer with Julia. She truly is dedicated to her customers and it's fantastic to know she provided you with a deal you were comfortable with. We appreciate your recommendation and look forward to seeing you again at Town & Country Jeep Chrysler! Sincerely, Town & Country Jeep Chrysler Management Team

September 04, 2024

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This is the second car i get from Town and Country Jeep and the experience with them is amazing. Great service and Tom was always there for me Tom is a great salesperson More

by Eury Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us at Town & Country Jeep Chrysler, and it's wonderful to know that Tom played a significant role in your journey. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Town & Country Jeep Chrysler Management Team

July 22, 2024

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Employee Rating

Everyone that I came into contact with was very professional. My husband and I felt very comfortable. Vehicle shopping has been very stressful but the best decision I made was walking into Town and More

by valves613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Waller, Tom Conran

Jul 23, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for sharing your fantastic experience with us! We are thrilled to hear that Tom and JP provided you with professional and comfortable service during your visit to Town & Country Jeep Chrysler. It's wonderful to know that they helped alleviate the stress of vehicle shopping and made you feel at ease throughout the process. We truly appreciate your recommendation and are delighted that you found working with our team to be easy and straightforward. If you ever need anything in the future or know someone in search of a vehicle, please don't hesitate to reach out. Safe travels in your new vehicle! Sincerely, Town & Country Jeep Chrysler Management Team

June 30, 2024

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Tom was great. Very thorough and communicated well through the whole process. Overall great experience! More

by Steveg.neb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monica Borja, Tom Conran

Jul 02, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for sharing your positive experience with Town & Country Jeep Chrysler. We're thrilled to hear that Tom provided excellent service and made the process smooth for you. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Town & Country Jeep Chrysler Management Team

May 22, 2024

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Tom was very helpful and knowledgeable. He answered all our questions. Je walk us through all the process with patience and outstanding customer service. It was a pleasure working with him More

by Mentinako
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Waller, Monica Borja, Erin Ehrling, Tom Conran , Mario Licciardello

May 23, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your kind words and 5-star review! We are thrilled to hear about the exceptional customer service you received from Tom. We take pride in providing knowledgeable and helpful service to all our customers. We look forward to seeing you again at Town & Country Jeep Chrysler! Sincerely, Town & Country Jeep Chrysler Management Team

April 24, 2024

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Town and Country Jeep provided the worst customer service experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been bi More

by danielM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Monica Borja, Julia Jon

Apr 26, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Hi Daniel. We are very sorry to hear that you had a bad experience. We are still doing our best to clear the service issue with the vehicle you wanted to purchase, but we understand if you could no longer wait. We are unable to sell a vehicle if the emissions inspection does not pass. We can let you know if it clears in case you are still looking for a vehicle. Thank you!

April 18, 2024

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Employee Rating

Leasing was a clear and smooth process and our salesperson was attentive, knowledgeable friendly and everything went off without a hitch. More

by Efan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran

Apr 23, 2024

Town & Country Jeep Chrysler Dodge Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Town & Country Jeep Chrysler Management Team

February 29, 2024

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I really enjoyed getting my brand new lease from Town and Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the proce More

by jthardy71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monica Borja , Casondra Metz

Mar 05, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Casondra and the team. Take care and have a great day. Sincerely, Town & Country Jeep Chrysler Management Team

February 26, 2024

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This is the worst dealership I have ever been to. Do not waste your time and go elsewhere. Westbury, Security Dodge, and East Hills are much better choices. Do not put down a deposit for any car for More

by mclaudio12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Dear Claudios - Apologies your message didn't get to the right person. As stated, we absolutely will refund you, and you should have it or will very soon. It is never our desire to be deceptive or misleading. We strive for complete customer satisfaction and wish you the best. Sincerely, Town & Country Jeep Chrysler Management Team

January 26, 2024

Dealership Rating
Employee Rating

John Pepitone is the best goes above and beyond the call of duty and is kind and patient doesn’t play any games and always gives me a square deal! I’ll be back again and again! More

by Jameschio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Waller, Erin Ehrling , Mario Licciardello, John Pepitone, Chang Yoo

Jan 31, 2024

Town & Country Jeep Chrysler Dodge Ram responded

James, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know John went above and beyond to help you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Town & Country Jeep Chrysler Management Team

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