Michael Patnaude

Warm welcome and genuinely interested in my concerns. My service writer took the time to explain the problem in terms I understood. My service writer took the time to explain the problem in terms I understood. More

by gpguillie Verified Customer Verified Customer

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Michael always very helpful and courteous. Got me in and out quickly. Will be going back. Got me in and out quickly. Will be going back. More

by drsiciliano Verified Customer Verified Customer

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Very accommodating to my short notice request to get my routine maintenance done and to take care of a minor recall issue routine maintenance done and to take care of a minor recall issue More

by anderson.jim38special Verified Customer Verified Customer

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I was on time and so they were very punctual. Also courteous and technicians new but they were talking about. Also courteous and technicians new but they were talking about. More

by Florine Thompson Verified Customer Verified Customer

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Actually the service got me in quickly and got me out quickly. Very happy with the entire experience. quickly. Very happy with the entire experience. More

by NOEMAIL20 Verified Customer Verified Customer

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I would normally rate higher as in the past. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. I waited for my car to be serviced for oil and filter change as well as the 30K check. When I went to pay for service, I was told again nothing was wrong with my lift gate cylinder by Wayne, we argued a bit about this, and Wayne went to get the manager. I was able to show Wayne snd the manager what was wrong with the lift gate cylinder, and the service manager said he would replace it on “Customer Satisfaction”, I mentioned I had the bumper to bumper extended warranty, and the manager said that I did not. That I only had the extended warranty on drive train. I said, “No. I paid for the comprehensive coverage.” The manager said to just replace it. Wayne told me to come back the next morning by 7:30, and he would get me in and out in a hurry, I was first in line at 7:15 the next morning. I did not get put of Starling until 10:15. My lift gate cylinder was covered under my extended warranty, so the work was done under warranty. More

by engrmasonite69 Verified Customer Verified Customer

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Second service I’ve had with Starling and both have been easy and folks have been friendly easy and folks have been friendly More

by jpkerins4 Verified Customer Verified Customer

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Great experience with no garbage add ons like other dealers in the area. No xx dealer fees like Hendrick adds with LoJack and fake ceramic. dealers in the area. No xx dealer fees like Hendrick adds with LoJack and fake ceramic. More

by kevinflounders Verified Customer Verified Customer

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My experience was professional and on time - delivering the service required. Michael did a great job the service required. Michael did a great job More

by jonmsapp Verified Customer Verified Customer

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I like the service guy that helped me he was just kind and very helpful. and very helpful. More

by prentice brown Verified Customer Verified Customer

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