Michael Owenby

Stay away if you are in the market for a used or new vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give your business to instead. Lithia has stockholders to answer to so they will squeeze every penny from you. More

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Straight forward, honest, and clean. They made sure to wipe things prior to working together and made social distancing work. This is my second vehicle from Lithia. Thank you. wipe things prior to working together and made social distancing work. This is my second vehicle from Lithia. Thank you. More

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Very clean/to the point/friendly service I came in to buy my very first car and decided upon Lithia Toyota of Billings. Carl Stokes came and presented himself as a salesman and showed me the I came in to buy my very first car and decided upon Lithia Toyota of Billings. Carl Stokes came and presented himself as a salesman and showed me the variety of camrys they had on the lot! Carl knew the camrys very well and made sure it was sanitary for me to use...he cleaned everything down in the two cars i test drove and made me feel very comfortable. I decided on the camry se and Carl helped me 100% throughout the whole process. It was so painless and quick to get me in my new car. I was very suprised by the cleanliness of the dealership...especially for the times. Thank you to Carl, Mike, Sarah and Patrick! what a great first experience! More

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Excellent Matt was so helpful, answering all of our questions and the whole team was willing to work with us. I could sense that they were very hopeful that thi Matt was so helpful, answering all of our questions and the whole team was willing to work with us. I could sense that they were very hopeful that things could be worked out to everyone's satisfaction. More

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repeat customers this is our second Toyota lease, and we are extremely satisfied with how we are taken care of. highly recommend to anyone looking for a new car or tr this is our second Toyota lease, and we are extremely satisfied with how we are taken care of. highly recommend to anyone looking for a new car or truck, so far Toyota has been the best in quality and durability. our local dealership is very easy to deal with. More

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Great experience. Sales and management stayed open late to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the future. Our purchase was made almost entirely online. More

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Buying a new red RAV 4 Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the features and took me for a test drive. Carl introduced me to sales manager Mike Owenby. Neither Carl or Mike pressured me to make a quick decision, they wanted me to get the vehicle I wanted and that is what happened.. I am pleased.. More

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Exceptional Service We had an absolutely stellar experience working with Madison when we were in. We came in about 6:30 took a probably longer than normal test drive as w We had an absolutely stellar experience working with Madison when we were in. We came in about 6:30 took a probably longer than normal test drive as we needed to ensure that we didn't have any issues on the interstate verses just in town since that would be where the primary mileage would come from. When we got back we were sure that we wanted it and Madison got the process going. We ended up being there till about 9:30 but not because of any issues just normal process to get everything approved and done. From Madison getting everything going, Michael getting everything approved and Brittany finishing up the papers it was a flawless and easy process. Additionally we had our 3 year old with us (I know what were we thinking!) and Madison entertained him basically the entire time while we were waiting for approvals and sitting to sign the paper work. Madison is now considered our little ones "car friend". :) More

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Best.Experience.Ever! I had never been to this dealership but needed an oil change on a Corolla I had purchased in Ohio a year ago. Wonderful service form the beginning. B I had never been to this dealership but needed an oil change on a Corolla I had purchased in Ohio a year ago. Wonderful service form the beginning. Before I left I had traded my Corolla in for a more Montana suitable RAV4 - Toyota Certified Used Car. The salesmen worked to keep me within my budget. The vehicle suffered a ding in the windshield before I left Billings, but was able to get it repaired the next day at the dealership with no charges. All my questions have been answered and I am always treated well. Highly recommend Lithia Toyota of Billings! More

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It’s amazing place On a wonderful service I feel when I go to the Toyota service I feel I’m really special they are wonderful service a great job thank you Lithia Toyota I feel when I go to the Toyota service I feel I’m really special they are wonderful service a great job thank you Lithia Toyota More

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