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Michael Ochner
Michael Ochner at Lithia Ford Lincoln of Boise
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Michael Ochner

Sales Specialist

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Michael Ochner

November 18, 2024

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Employee Rating

Great people great costumer service they are very knowledgeable when comes down to your car! They definitely care about people! More

by Lovac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristobal Florian, Aron Anderson, Ben Rice, Neris Saric, Kim Luy, Tyler Neal, Muki Masic, Miki Travar, Sara Curry

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Nov 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 12, 2024

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Employee Rating

I came to get an oil change as service light was on. After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took p More

by Customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rhett Sheeder, Chris Robinson , Taylor

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Nov 17, 2024

Lithia Ford Lincoln of Boise responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Jim Sterk General Manager

November 12, 2024

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Came in with our car to get quote from Lithia on what they would pay us for it. Spoke with one sales person who said he would get us quote but part way thru he asked another salesman to finish. I was t More

by Customer
Recommend Dealer
No

Other Employees Tagged: Chris Robinson

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Nov 17, 2024

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

November 01, 2024

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Love these guys, we've bought 3 cars from them. They are professional and the best in town. More

by LO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Layne Leisten

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Nov 04, 2024

Lithia Ford Lincoln of Boise responded

Here at Lithia Ford Lincoln of Boise, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Jim Sterk General Manager

October 02, 2024

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Employee Rating

Great service and no pressure. They have the best honest service center too! I highly recommend them More

by Cstanhope123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Nicholas Micheel

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Oct 02, 2024

Lithia Ford Lincoln of Boise responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Jim Sterk General Manager

September 05, 2024

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Employee Rating

We had a great purchasing experience with Michael. Lithia made the auto purchasing experience virtually painless! More

by SHAUNA.ZAHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Kim Luy, Kyle Hossfeld

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Sep 05, 2024

Lithia Ford Lincoln of Boise responded

Shauna, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Michael and our team here at Lithia Ford Lincoln of Boise are glad to have you as a customer. Best Regards, Jim Sterk General Manager

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