Michael Nelson

CitySide was truly a pleasure to deal with. Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other dealers I considered when buying this car! More

by EDAVIES1 Verified Customer Verified Customer

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This dealership provides impressive customer service, the salesman explain every features about the car, and the test drive is pretty good. The purchase process is pretty good, everyone is patient and nice! salesman explain every features about the car, and the test drive is pretty good. The purchase process is pretty good, everyone is patient and nice! More

by LIUPEIRAN061117 Verified Customer Verified Customer

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Very solid experience. Mark Lidano is a no-nonsense and helpful sales representative and everything went very smoothly. Happy we went to Cityside -- close to Somerville a Mark Lidano is a no-nonsense and helpful sales representative and everything went very smoothly. Happy we went to Cityside -- close to Somerville and they really understand the urban driver's needs. More

by HGRUMAN Verified Customer Verified Customer

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The staff made buying a car extremely easy and pleasant both Michael adk Flavio were nothing but courteous and professional both Michael adk Flavio were nothing but courteous and professional More

by VALAMEF Verified Customer Verified Customer

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I appreciate the use of Uber to take me to and from service appointments. And I trust the service department to tell me what my car needs. service appointments. And I trust the service department to tell me what my car needs. More

by ilenerosin Verified Customer Verified Customer

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Flavio was an excellent salesperson, the model of what a sales person should be. He was an excellent listener, understood my needs, and was not the stereotypical pushy sales type. I would happily work with sales person should be. He was an excellent listener, understood my needs, and was not the stereotypical pushy sales type. I would happily work with him again and have recommended him to Friends.. More

by NewCarGal Verified Customer Verified Customer

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Nathan was personable, willing to listen and understood my likes and islikes. He was also to the point and didn’t waste my time my likes and islikes. He was also to the point and didn’t waste my time More

by SHARONCOLLINS84 Verified Customer Verified Customer

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Got me into a new car quicky. Financing was also easy and quick. Good group of ppl. Financing was also easy and quick. Good group of ppl. More

by doug2024 Verified Customer Verified Customer

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First and foremost, I was impressed by the level of patience demonstrated by the staff. From the moment I entered, I felt that my questions and concerns were addressed with genuine care and thorough ex patience demonstrated by the staff. From the moment I entered, I felt that my questions and concerns were addressed with genuine care and thorough explanations. This made the process of exploring different car options much more comfortable and stress-free. Additionally, the politeness of the team was noteworthy. Every interaction was courteous and respectful, which contributed to a positive atmosphere within the dealership More

by ZHAOMING029 Verified Customer Verified Customer

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Jean and Michael were great, very knowledgeable and helpful and were happy to accommodate any questions or requests that I had. helpful and were happy to accommodate any questions or requests that I had. More

by thomasu Verified Customer Verified Customer

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